At a Glance
- Tasks: Lead the design and delivery of ServiceNow IT Operations Management solutions.
- Company: Dynamic tech firm focused on innovative enterprise solutions.
- Benefits: Competitive daily rate, hybrid work, and opportunities for professional growth.
- Other info: Join a collaborative environment with potential for long-term projects.
- Why this job: Shape the future of ITOM with cutting-edge technology and direct stakeholder engagement.
- Qualifications: Proven experience as a ServiceNow Architect with strong ITOM expertise.
Rate: £625 - £675 per day - Inside IR35
Location: Preston / Hybrid
Duration: 3 months, rolling
Clearance: SC Cleared - Sole UK Nationals
About the Role
We are seeking an experienced ServiceNow ITOM Architect to provide architectural leadership across the design and delivery of ServiceNow IT Operations Management capabilities within a complex enterprise environment. The successful candidate will bring strong hands-on ITOM expertise, with a particular focus on Discovery, Service Mapping, CMDB, Event Management, and Cloud Discovery. You will work closely with customer stakeholders, technical teams, and delivery functions to design scalable solutions aligned with ServiceNow best practice and business requirements.
Key Responsibilities
- Lead architecture and solution design activities across ServiceNow ITOM implementations.
- Define technical architecture for Discovery, Service Mapping, Event Management, Cloud Discovery, and CMDB.
- Provide architecture governance, technical assurance, and guidance across ServiceNow delivery teams.
- Design secure, scalable, and maintainable integrations between ServiceNow and third-party enterprise tooling.
- Support solution estimation, planning, governance, and technical approvals.
- Work directly with customer stakeholders to understand requirements and develop effective architecture roadmaps.
- Ensure CMDB architecture supports service visibility, operational processes, data quality, and reporting requirements.
- Provide technical leadership and guidance to ServiceNow developers, administrators, and project teams.
- Contribute to solution reviews, bid responses, and client presentations where required.
- Ensure all solutions align with ServiceNow best practice, enterprise architecture principles, and security requirements.
Essential Skills & Experience
- Proven experience working as a ServiceNow Architect.
- Extensive hands-on experience designing and delivering ServiceNow ITOM solutions.
- Strong expertise across:
- ServiceNow Discovery
- Service Mapping
- CMDB
- Event Management
- Cloud Discovery
- Experience with Operational Intelligence would be desirable.
- Strong experience integrating ServiceNow with enterprise monitoring, infrastructure, and third-party tooling.
- Strong understanding of ITIL and enterprise service management practices.
- Proven ability to design secure, scalable, and maintainable ServiceNow solutions.
- Excellent stakeholder management, communication, and technical leadership skills.
Desirable Experience & Qualifications
- ServiceNow Certified Technical Architect (CTA) or Certified Master Architect (CMA).
- ServiceNow Certified System Administrator and/or ITOM certifications.
- Experience working within regulated, government, or defence environments.
- Experience supporting large-scale ServiceNow transformation programmes.
Opportunity Overview
This is an excellent opportunity for an experienced ServiceNow ITOM Architect to take a leading role in the architecture and delivery of enterprise-scale ServiceNow capabilities. You will have the opportunity to influence technical strategy, work directly with senior stakeholders, and shape solutions across the wider ITOM landscape. If you have strong ServiceNow ITOM architecture experience and hold current SC clearance, apply now to be considered.
ServiceNow ITOM Architect in Preston employer: CBSbutler Holdings Limited trading as CBSbutler
As a Compliance Team Leader in Newcastle, you will join a dynamic and supportive work environment that prioritises employee development and teamwork. The company fosters a culture of collaboration and inclusivity, offering opportunities for personal growth and career advancement while ensuring a customer-oriented approach. With competitive pay and the potential for a permanent position, this role is perfect for those looking to make a meaningful impact in the financial services sector.
Contact Details:
CBSbutler Holdings Limited trading as CBSbutler Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow ITOM Architect in Preston
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We think you need these skills to ace ServiceNow ITOM Architect in Preston
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How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
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In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
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