Customer Service Team Leader – Newcastle (6M Contract) £16-£22/hr in North East

A customer service solutions company in the North East is looking for a Customer Services Team Leader for a 6-month contract with the potential to become permanent. The successful candidate will manage a team of 10 in a fast-paced contact centre. Key responsibilities include coaching team members, handling escalated inquiries, and ensuring high service standards. Prior experience in customer services and team management is essential. This role offers a competitive hourly rate of £16-22. #J-18808-Ljbffr