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- Tasks: Assist customers with loan accounts and manage information in compliance with GDPR.
- Company: Join CBSbutler Holdings Limited, a leading customer service provider.
- Benefits: Earn £12-15 per hour with potential for permanent employment.
- Other info: Great opportunity for career growth in a supportive workplace.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Strong communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 12 - 15 £ per hour.
CBSbutler Holdings Limited is looking for a Customer Services Advisor to join their team in Newcastle upon Tyne. This on-site role involves assisting customers of a Major UK High Street Bank with their loan accounts.
Ideal candidates will possess strong customer service skills, be effective communicators, and be able to work in a fast-paced environment.
Responsibilities include:
- Managing customer information in compliance with GDPR
- Collaborating within a team to achieve key performance indicators
Pay is between £12-15 per hour with potential for permanent employment.
Newcastle On-Site Customer Service Advisor (12-15h) employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Newcastle On-Site Customer Service Advisor (12-15h)
✨Tip Number 1
Make sure you research CBSbutler and the specific role before your interview. Knowing their values and how they operate will help you stand out as a candidate who genuinely cares about the position.
✨Tip Number 2
Practice your communication skills! Since this role is all about assisting customers, being able to articulate your thoughts clearly and confidently will be key. Try role-playing common customer scenarios with a friend.
✨Tip Number 3
Show off your teamwork skills during the interview. Share examples of how you've collaborated with others in the past to meet goals or solve problems. This will demonstrate that you're a great fit for their team-oriented environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals like you to join our team.
We think you need these skills to ace Newcastle On-Site Customer Service Advisor (12-15h)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've helped customers in the past and how you can bring that magic to our team!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're the perfect fit for this role.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to discuss how you've handled difficult customers in the past and what strategies you used to resolve their issues. This will show that you understand the importance of effective communication and problem-solving.
✨Familiarise Yourself with GDPR
Since you'll be managing customer information, it's crucial to have a basic understanding of GDPR regulations. Be prepared to explain how you would ensure compliance while handling sensitive data. This shows that you're not only aware of the rules but also take them seriously.
✨Show Your Team Spirit
Collaboration is key in this role, so think of examples where you've successfully worked as part of a team. Highlight your ability to support colleagues and contribute to achieving team goals. This will demonstrate that you're a team player who can thrive in a fast-paced environment.
✨Prepare Questions for Them
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones about the company culture or the team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.