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- Tasks: Install, service, and repair medical sterilisation equipment while engaging with customers.
- Company: Established manufacturer of medical sterilisation equipment with a focus on quality and customer service.
- Benefits: £35,000 salary, 25 days leave, company vehicle, and health cost reimbursements.
- Why this job: Join a hands-on role that makes a real difference in healthcare settings.
- Qualifications: Electro-mechanical engineering experience and strong communication skills required.
- Other info: Flexible working hours with opportunities for training and career growth.
The predicted salary is between 28000 - 42000 £ per year.
Location: Field-based - covering HA, WD, NW, N, EN, W, WC and UB postcode areas
Hours: Monday-Friday, 37.5 hours per week (door-to-door, including travel)
Salary: £35,000
An established manufacturer of medical sterilisation equipment is recruiting a Field Service Engineer. The business specialises in autoclaves, which are used to steam-sterilise medical, dental and other reusable instruments such as surgical tools, dental equipment and needles. Clients include hospitals, dental practices, GP surgeries, tattoo parlours and prisons.
They are looking for an experienced and customer-focused Field Service Engineer to join their service team. This is a varied, hands-on role suited to an electro-mechanical engineer who enjoys working in the field, engaging with customers, and delivering high-quality technical support and training.
Key Responsibilities
- Install, service and repair equipment, including breakdowns, warranty work and planned maintenance
- Plan and manage your workload efficiently, optimising travel and prioritising customer requirements
- Maintain appropriate stock of spare parts to maximise first-time fix rates
- Communicate effectively with the Team Leader, Regional Commercial Manager and office-based teams
- Complete accurate service reports and maintain detailed records
- Maintain and calibrate specialist test equipment in line with company procedures
- Deliver customer training and provide specialist product advice when required
- Identify opportunities to improve equipment performance and customer outcomes
- Work flexibly, including occasional longer days, overnight stays or covering colleagues when required
- Always work in line with company policies, quality standards and health & safety guidance
What We're Looking For
Essential
- Electro-mechanical service engineering experience
- Field-based / mobile engineering experience
- Strong communication skills and confidence delivering customer training
- Full, clean UK driving licence
- DBS clearable
Package & Benefits
- Salary: £35,000 per annum
- 25 days annual leave plus bank holidays, increasing to 30 days plus bank holidays with service
- Company vehicle
- Commission scheme
- Money back on everyday health costs (including optical, dental and other therapies)
- Training and development support
- Retail and health club discounts
- 24-hour advice and information line for you and your family (legal, health and wellbeing)
- Life assurance
- Company sick pay scheme
- Pension scheme
Field Service Engineer in London employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend relevant events, and connect with potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. This will help you articulate your experience and skills better, especially when it comes to those tricky technical questions.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to share specific examples of how you've tackled challenges in the past. We want to see how you think on your feet, especially in a field service role.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Field Service Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your electro-mechanical service engineering experience. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Field Service Engineer position. Share your passion for customer service and any specific experiences that relate to the job.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your qualifications!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Know Your Stuff
Make sure you brush up on your electro-mechanical engineering knowledge. Be ready to discuss specific equipment you've worked with, especially autoclaves, as this will show your expertise and relevance to the role.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, prepare examples of how you've successfully communicated technical information to clients in the past. Highlight any training sessions you've conducted or customer feedback you've received.
✨Plan Your Journey
As a Field Service Engineer, you'll be travelling a lot. Familiarise yourself with the areas you'll be covering and think about how you would manage your time effectively. Mentioning your strategies for optimising travel during the interview can impress your potential employer.
✨Be Ready for Scenarios
Prepare for situational questions that might involve troubleshooting equipment or handling customer complaints. Think through how you would approach these scenarios, focusing on problem-solving and maintaining high-quality service.
