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- Tasks: Help deploy Intune on laptops and support users with their new devices.
- Company: Leading innovative tech and engineering organisation in the UK defence sector.
- Benefits: Competitive daily rate, hands-on experience, and a chance to work in a dynamic environment.
- Other info: Opportunity for growth in a fast-paced, supportive workplace.
- Why this job: Join a mission-driven team and make a difference in tech for government and defence.
- Qualifications: 1st/2nd line support experience and customer service skills are essential.
The predicted salary is between 62400 - 62400 £ per year.
Location: Romsey 5 days per week onsite
Duration: 3 Months
Rate: 260 per day inside ir35
SC security clearance is required for this role.
I am looking for an IT Support Engineer for a client of mine who are a leading innovative tech and engineering organisation operating within the UK defence and government space.
Responsibilities:
- You will assist in the deployment of Intune to business laptops. There are around 130 devices to migrate in tranche 1, followed by over 650 migrations to complete in later tranches.
- Liaising with staff to arrange Intune deployments.
- Installing Windows images on laptops.
- Admin tasks to track progress in Excel.
- Assisting users to get used to their new devices and resolve any issues along the way.
Experience / Skills:
- General 1st/2nd line support experience.
- Customer service.
- IT technical support.
- Installing Windows.
- Installing software.
- Problem solving.
- Intune experience an advantage.
If you are interested in this role, please feel free to submit your CV.
IT Support Engineer employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and engineering space, especially those who work in defence. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Intune knowledge. We all know that being able to talk confidently about your experience with device migrations can set you apart from the competition.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Share specific examples of how you've tackled tech issues in the past. This will demonstrate your ability to handle the challenges of an IT Support Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support and any specific skills related to Intune. We want to see how your background fits the role, so don’t be shy about showcasing your achievements!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, especially in a fast-paced environment like ours.
Keep It Professional Yet Friendly: While we appreciate a casual tone, remember to maintain professionalism in your written application. A friendly yet respectful approach will help us get a sense of your personality and how you might fit into our team.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Know Your Tech
Brush up on your IT support skills, especially around Windows installations and Intune. Be ready to discuss your previous experiences with these technologies, as they will likely come up during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about specific scenarios where you resolved user problems or improved processes, as this will demonstrate your ability to handle challenges effectively.
✨Customer Service Matters
Since this role involves liaising with staff, highlight your customer service experience. Share stories that showcase your communication skills and how you’ve helped users adapt to new technology.
✨Excel at Tracking Progress
Familiarise yourself with Excel, as tracking progress is part of the job. Be prepared to discuss how you’ve used Excel in previous roles to manage tasks or report on project status.