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- Tasks: Lead user research for a highly classified MOD programme and engage with senior military stakeholders.
- Company: Join a prestigious organisation working on Above Secret capabilities.
- Benefits: Competitive daily rate, hybrid work model, and the chance to make a real impact.
- Other info: Work in a dynamic, secure environment with opportunities for professional growth.
- Why this job: Be at the forefront of user research in secure environments and influence significant change.
- Qualifications: Proven user research experience in Defence or Public Sector and strong qualitative skills.
The predicted salary is between 60000 - 70000 £ per year.
We are looking for a DV Cleared User Researcher to support a highly classified MOD programme delivering an Above Secret capability. You will lead user research in secure environments, working closely with senior military and MOD stakeholders to understand workflows, user needs, and transition impacts from existing systems. This role operates under strict security constraints, so adaptability and pragmatic research approaches are essential.
Key Responsibilities
- Conduct user research within classified MOD environments
- Engage senior military and civilian stakeholders
- Develop personas, journey maps and process maps
- Produce Business Change Assessments
- Define onboarding and IMPEX processes
- Support service design and operational readiness
- Document findings in approved secure environments
Essential Experience
- Proven user research experience in UK Public Sector or Defence
- Strong qualitative research skills (interviews, workshops, stakeholder engagement)
- Experience translating research into business change outputs
- Comfortable working with senior stakeholders
- Experience working in Agile environments
Desirable Experience
- Experience on classified or Above Secret programmes
- Knowledge of GDS Standards
User Researcher - DV Cleared in Hampshire employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher - DV Cleared in Hampshire
✨Tip Number 1
Network like a pro! Reach out to connections in the defence sector or related fields. Attend industry events or webinars to meet potential employers and get your name out there.
✨Tip Number 2
Prepare for interviews by researching the MOD and its current projects. Show that you understand their needs and how your skills can help them achieve their goals. Tailor your responses to highlight relevant experience.
✨Tip Number 3
Practice your user research skills in mock scenarios. Get a friend or mentor to role-play as a senior stakeholder, so you can refine your approach and build confidence before the real deal.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace User Researcher - DV Cleared in Hampshire
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience in user research, especially within the UK Public Sector or Defence. We want to see how your skills align with the key responsibilities mentioned in the job description.
Showcase Your Research Skills: In your application, emphasise your qualitative research skills. Share examples of interviews, workshops, or stakeholder engagement you've conducted. We love seeing how you’ve translated research into actionable business change outputs!
Engage with the Role: Demonstrate your understanding of the MOD environment and the importance of working under strict security constraints. We’re looking for someone who can adapt their research approaches to fit these unique challenges, so let us know how you’ve done this before.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Know Your Security Protocols
Since this role involves working in classified environments, make sure you understand the security protocols and constraints. Familiarise yourself with the importance of confidentiality and how it impacts user research. This will show your potential employer that you take security seriously.
✨Engage with Stakeholders
Prepare to discuss how you would engage with senior military and MOD stakeholders. Think about examples from your past experiences where you've successfully navigated complex stakeholder relationships. Being able to articulate your approach will demonstrate your capability in this area.
✨Showcase Your Research Skills
Be ready to talk about your qualitative research skills, especially in interviews and workshops. Bring along examples of personas, journey maps, or process maps you've created in previous roles. This will help illustrate your ability to translate research into actionable insights.
✨Adaptability is Key
Highlight your adaptability and pragmatic approach to research. Discuss situations where you've had to pivot your research methods due to constraints or unexpected challenges. This will resonate well, given the nature of the work in a highly classified environment.