At a Glance
- Tasks: Provide on-site and remote tech support for end-user devices and workplace technologies.
- Company: Join a dynamic team in Edinburgh with a focus on customer service.
- Benefits: Competitive daily rate, potential contract extensions, and hands-on experience.
- Other info: Great opportunity for career growth and skill development in a supportive environment.
- Why this job: Make a real difference by solving tech issues and supporting users daily.
- Qualifications: 1-2 years in IT support, knowledge of Windows 10/11, and strong troubleshooting skills.
The predicted salary is between 31500 - 38500 £ per year.
- IT Support Engineer
- + SC Cleared role
- + Based onsite in Edinburgh - looking for local candidates
- + Paying £200-£220 per day
- + 5 month initial contract + potential extensions
The role: Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT services.
The role is responsible for troubleshooting hardware and software issues, assisting users, maintaining IT equipment, and ensuring excellent customer service while adhering to service level agreements
Device build and roll out Assist users in day-to-day troubleshooting Maintain IT Equipment Both software and hardware troubleshooting Onsite datacenter assistance hands and eyes Essential knowledge:
1-2 years' experience in an IT support or technical support role.
Knowledge of Microsoft Windows 10/11.
Familiarity with Microsoft 365 applications.
Basic understanding of networking concepts (LAN, WAN, TCP/IP).
Basic Active Directory experience.
Experience supporting desktop and laptop hardware.
Strong troubleshooting and problem-solving skills.
Good verbal and written communication skills.
Customer-focused approach.
SC Clearance Desirable
ITIL Foundation certification.
Comp TIA A+ certification.
Microsoft Fundamentals certification.
Experience with Service Now or similar ITSM platforms.
Mobile device support experience
IT Technical Support Engineer - Edinburgh employer: CBSbutler Holdings Limited trading as CBSbutler
At CBSbutler, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Hampshire location provides a secure environment for our DV Cleared Infrastructure Test Engineers to thrive, with competitive rates and opportunities for professional growth within a high-profile infrastructure programme. Join us to be part of a team that values your expertise and supports your career development in a meaningful way.
Contact Details:
CBSbutler Holdings Limited trading as CBSbutler Recruitment Team
