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- Tasks: Provide top-notch support for infrastructure issues and collaborate with various teams.
- Company: Dynamic tech firm located in London, fostering a collaborative environment.
- Benefits: Attractive salary, on-site work, and opportunities for professional growth.
- Why this job: Join a team where your skills will directly impact user experience and infrastructure stability.
- Qualifications: Experience in 2nd/3rd line support and familiarity with Linux and Windows environments.
- Other info: Must be eligible for DV clearance; great chance to enhance your career in tech.
The predicted salary is between 47000 - 63000 £ per year.
Permanent opportunity
DV cleared role - must be eligible for clearance
On site working in London - near Waterloo
Salary: £55,000 - £60,000
Skills:
- Windows
- RHEL
- Vmware
- DNS
- AD
- 2nd / 3rd line support experience
My client has a requirement for a 3rd line support engineer to join their team on site in London to provide support to their infrastructure environments, to carry out the following activities:
- Trouble-shooting environmental infrastructure issues (Windows, RHEL, SAN, GPO's, WSUS, AD, AppLocker etc)
- Working with the Network, Engineering and SOC teams to trouble-shoot issues that affect End Users
- Working direct with client leads to resolve escalated incidents
- Patching and Maintenance of test and live environments to include installing Anti-Virus, WSUS, RHEL & other product updates
- Working with PKI Certificates and SIEM tooling
- Providing support to Engineering & Test teams
- AD Administration activities - accounts, groups, memberships, permissions etc
- Participating in rota for On-Call to ensure 24/7/365 support is provided
The chosen candidate will ideally be an experienced grade, with a track record of infrastructure support.
Your experience:
- Infrastructure: VMWare vSphere; Windows Server; Windows AD, DNS, WSUS and RDS; McAfee; RHEL;
- Applications (nice to have): SharePoint, SQL, Exchange, CASD
Must be eligible for DV clearance.
If you'd like to discuss this 3rd Line Engineer role in more detail, please send your updated CV to (url removed) and I will get in touch.
3rd Line Support Engineer - Linux in City of London employer: CBSbutler Holdings Limited trading as CBSbutler
Contact Detail:
CBSbutler Holdings Limited trading as CBSbutler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Support Engineer - Linux in City of London
✨Tip Number 1
Network, network, network! Reach out to your connections in the industry, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills and common troubleshooting scenarios. We recommend practising with mock interviews to build confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific examples of how you've tackled complex issues in past roles, especially with Windows, RHEL, and VMware.
✨Tip Number 4
Don’t forget to apply through our website! It’s a great way to ensure your application gets noticed, and you might find additional resources to help you stand out.
We think you need these skills to ace 3rd Line Support Engineer - Linux in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows, RHEL, and VMware. We want to see how your skills match the job description, so don’t be shy about showcasing your 2nd and 3rd line support experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the 3rd Line Support Engineer role. Mention specific projects or experiences that relate to troubleshooting and working with infrastructure environments.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky issues in the past. We love candidates who can demonstrate their troubleshooting prowess, especially when it comes to environmental infrastructure problems.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your application for this exciting opportunity.
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows, RHEL, and VMware. Be ready to discuss specific troubleshooting scenarios you've encountered in the past, as well as how you resolved them. This will show that you’re not just familiar with the tech, but that you can handle real-world issues.
✨Understand the Role's Requirements
Familiarise yourself with the key responsibilities listed in the job description. Think about how your previous experience aligns with these tasks, especially around AD administration and patching. Prepare examples that demonstrate your ability to manage similar challenges.
✨Prepare for Team Collaboration Questions
Since this role involves working closely with Network, Engineering, and SOC teams, be ready to discuss your experience in collaborative environments. Think of instances where you successfully worked with others to troubleshoot issues or resolve escalated incidents.
✨Show Your Commitment to Continuous Learning
In a fast-paced tech environment, showing that you're keen on learning is crucial. Mention any recent training, certifications, or self-study you've undertaken related to infrastructure support. This will highlight your proactive approach and dedication to staying updated in your field.
