At a Glance
- Tasks: Manage demand and capacity for critical Defence services in a secure environment.
- Company: Join a leading Defence organisation with a focus on service management.
- Benefits: Competitive daily rate, outside IR35, and opportunities for professional growth.
- Other info: Work on-site in Hampshire or Corsham with excellent career advancement potential.
- Why this job: Make a real impact in Defence while working with skilled teams in a secure setting.
- Qualifications: Must have current DV clearance and experience in IT Service Management.
The predicted salary is between 55000 - 65000 £ per year.
We're seeking an experienced DV Cleared Demand & Capacity Manager to support the delivery of critical Defence services within a secure MOD environment. This is an excellent opportunity for someone with a strong background in Service Management who also has a solid understanding of technical infrastructure. You'll play a key role in ensuring demand is effectively forecast, prioritised, and aligned with available resources and service capability across a complex, business-critical environment.
Working from either Hampshire or Corsham, you'll collaborate with technical teams, delivery managers, service owners, and Defence stakeholders to ensure services remain resilient, scalable, and aligned with operational priorities.
The Role
As Demand & Capacity Manager, you will be responsible for managing demand across services and ensuring the right capacity is in place to support current and future requirements. Key responsibilities include:
- Managing demand and capacity planning across secure IT services.
- Working with service owners and technical teams to forecast resource and infrastructure requirements.
- Monitoring service performance, utilisation, and capacity trends.
- Supporting service management processes, governance, and continual service improvement.
- Identifying risks relating to capacity, performance, and service availability.
- Producing management information, reports, and recommendations for senior stakeholders.
- Working closely with project and operational teams to ensure future demand is understood and planned effectively.
Essential Experience
- Current DV (Developed Vetting) clearance.
- Previous MOD or Defence sector experience is essential.
- Strong background in IT Service Management.
- Experience in demand management, capacity management, or service planning.
- Good understanding of technical infrastructure, including servers, networks, hosting, or data centre environments (technical expertise is not required, but an appreciation of infrastructure is essential).
- Excellent stakeholder engagement and communication skills.
- Experience working within complex, secure IT environments.
If you'd like to discuss this Demand / Capacity Manager role in more detail, please send your updated CV to (url removed) and I will get in touch.
Capacity / Demand Manager employer: CBSbutler Holdings Limited trading as CBSbutler
At CBSbutler, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our Hampshire location provides a secure environment for our DV Cleared Infrastructure Test Engineers to thrive, with competitive rates and opportunities for professional growth within a high-profile infrastructure programme. Join us to be part of a team that values your expertise and supports your career development in a meaningful way.
Contact Details:
CBSbutler Holdings Limited trading as CBSbutler Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Capacity / Demand Manager
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We think you need these skills to ace Capacity / Demand Manager
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at CBSbutler Holdings Limited trading as CBSbutler. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
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How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at CBSbutler Holdings Limited trading as CBSbutler. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
