At a Glance
- Tasks: Provide expert support for complex Citrix issues and lead technical investigations.
- Company: Join a dynamic team focused on cutting-edge Citrix technologies.
- Benefits: Competitive daily rate, professional growth, and a collaborative work environment.
- Other info: Active SC clearance is essential; British nationals only due to project nature.
- Why this job: Make a real impact by optimising user experiences with advanced Citrix solutions.
- Qualifications: Proven experience in 3rd Line support and strong Citrix expertise required.
The predicted salary is between 43650 - 53350 £ per year.
- 3rd Line Citrix Engineer
- +9 months +
- +SC cleared - current active clearance is essential for this role
- +Sole British nationals only due to the nature of the project
- +Inside IR35
Key Responsibilities
- Provide
3rd Line support for complex Citrix incidents and problems.
- Act as the SME for
Citrix Virtual Apps & Desktops, Citrix Cloud, Net Scaler ADC and WEM .
- Lead technical investigations, troubleshooting and root cause analysis.
- Manage and optimise Citrix policies, profiles and end-user experience.
- Support patching, upgrades, migrations and infrastructure improvements .
- Work closely with architecture, engineering and cross-functional teams.
- Proactively identify and resolve defects and recurring issues.
- Maintain strong customer service and operate in line with
ITIL and service management processes .
Essential Skills & Experience
- Proven experience in a
Third Line / Senior Infrastructure Support role.
• Strong hands-on experience with
- Citrix Virtual Apps & Desktops (Xen App/Xen Desktop)
- Citrix Cloud
- Net Scaler ADC
- Citrix WEM
- Windows Server, Active Directory and Group Policy
- FSLogix
- Experience supporting
VMware, Hyper-V and/or Xen Server environments.
- Strong knowledge of
Windows 10 and Windows 11 .
- Experience with
ITIL and enterprise support models .
- Excellent problem-solving and communication skills.
Active SC Clearance is essential.
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3rd line Citrix Engineer employer: CBSbutler Holdings Limited trading as CBSbutler
As a Compliance Team Leader in Newcastle, you will join a dynamic and supportive work environment that prioritises employee development and teamwork. The company fosters a culture of collaboration and inclusivity, offering opportunities for personal growth and career advancement while ensuring a customer-oriented approach. With competitive pay and the potential for a permanent position, this role is perfect for those looking to make a meaningful impact in the financial services sector.
Contact Details:
CBSbutler Holdings Limited trading as CBSbutler Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land 3rd line Citrix Engineer
✨Join the IT Consultancy Buzz
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We think you need these skills to ace 3rd line Citrix Engineer
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CBSbutler Holdings Limited trading as CBSbutler.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CBSbutler Holdings Limited trading as CBSbutler. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CBSbutler Holdings Limited trading as CBSbutler
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
