CBS Butler requires an experienced User Researcher to support a major government digital transformation programme. The role focuses on leading discovery research to shape the future of agent services, with discovery activities and potential extension through Alpha and Build phases.
Role demands end-to-end user research, user interviews, usability testing, journey mapping, and strong stakeholder engagement within multidisciplinary Agile teams.
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User Researcher - Discovery to Alpha, Hybrid in Telford employer: CBS Butler
As a Managed Services Lead Architect at our Manchester location, you will be part of a dynamic team dedicated to driving digital transformation within a high-profile MOD account. We pride ourselves on fostering a collaborative work culture that values innovation and professional growth, offering opportunities for continuous learning and development. With a competitive rate and the flexibility of a hybrid working model, we ensure our employees enjoy a rewarding work-life balance while contributing to impactful projects.