At a Glance
- Tasks: Lead and coordinate incident response in a high-pressure operational environment.
- Company: Join a secure, mission-critical operations centre in Hounslow Park.
- Benefits: Competitive salary of £65,000 plus a £10,000 bonus and permanent employment.
- Other info: Ideal for those who thrive under pressure and enjoy operational leadership.
- Why this job: Make a real impact while developing your leadership skills in a dynamic setting.
- Qualifications: Must hold current MOD DV Clearance and have experience in SOC/NOC environments.
The predicted salary is between 55000 - 58983 £ per year.
We are seeking an experienced Duty Manager/SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness. You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist.
Key Responsibilities
- Maintain a single operational view across cyber, network, service and physical security domains.
- Monitor live operational environments and assess alerts and incidents in Real Time.
- Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification.
- Control incident prioritisation and escalation in line with operational procedures.
- Coordinate activities across SOC, NOC, Infrastructure and Security teams.
- Support and lead Major Incident Management activities where required.
- Maintain accurate operational logs, dashboards and reporting.
- Deliver effective shift handovers and maintain continuous situational awareness.
This position is intentionally balanced between operational leadership and technical understanding:
- 60% Operational Leadership & Coordination
- 40% Technical Awareness & Incident Triage
You'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations.
Essential Skills & Experience
- Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre.
- Good understanding of SOC and NOC workflows, including alert triage and escalation processes.
- Ability to interpret monitoring alerts, operational dashboards and logs at a high level.
- Strong understanding of incident severity, business impact and prioritisation.
- Proven experience coordinating multiple technical teams during live incidents.
- Excellent communication, decision-making and stakeholder management skills.
- Ability to remain calm and organised in time-critical operational environments.
Ideal Background
- Major Incident Manager with technical exposure.
- Senior SOC Analyst or NOC Analyst with leadership responsibilities.
- Service Operations Lead within a 24/7 operations or command centre.
- Operational Duty Manager supporting secure or critical environments.
What's on Offer
- £65,000 basic salary.
- £10,000 annual bonus.
- Permanent position.
- Opportunity to work within a highly secure, mission-critical environment.
- Challenging and rewarding operational leadership role with significant responsibility.
Eligibility Requirements
- Hold current MOD Developed Vetting (DV) Clearance.
- Be a sole UK national.
- Be able to work full-time on-site in Hounslow Park.
Duty Manager - NOC/SOC - DV Cleared in London employer: CBS Butler
CBS Butler is an exceptional employer, offering a dynamic work environment in Yeovil where innovation meets security in the defence sector. With a strong emphasis on employee growth, you will have the opportunity to mentor fellow engineers while working on cutting-edge VMware NSX-T solutions. Our collaborative culture and commitment to technical excellence ensure that your contributions are valued and impactful.
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - NOC/SOC - DV Cleared in London
✨Join Security Community Events
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Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like CBS Butler. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to CBS Butler
Don’t forget to apply for the Duty Manager - NOC/SOC - DV Cleared role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining CBS Butler.
We think you need these skills to ace Duty Manager - NOC/SOC - DV Cleared in London
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at CBS Butler. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at CBS Butler.
How to prepare for a job interview at CBS Butler
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at CBS Butler.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at CBS Butler.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at CBS Butler.
