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For Companies At a Glance
- Tasks: Lead user research for a top-secret MOD programme and engage with senior military stakeholders.
- Company: Join a prestigious organisation working on classified projects for the UK Defence.
- Benefits: Competitive daily rate, hybrid work model, and unique experience in secure environments.
- Why this job: Make a real impact on national security while developing your research skills.
- Qualifications: Proven user research experience and strong qualitative research skills required.
- Other info: Must have DV clearance; expect exciting challenges and career growth opportunities.
The predicted salary is between 60000 - 73500 £ per year.
Rate: Up to £735 per day (Umbrella only)
Clearance: DV Cleared (Sole UK Nationals only)
Location: Hybrid - London & South East (4-5 site visits/month)
Clearance required: DV Mandatory
The Role
We're looking for a DV Cleared User Researcher to support a highly classified MOD programme delivering an Above Secret capability. You'll lead user research in secure environments, working closely with senior military and MOD stakeholders to understand workflows, user needs, and transition impacts from existing systems. This role operates under strict security constraints, so adaptability and pragmatic research approaches are essential.
Key Responsibilities
- Conduct user research within classified MOD environments
- Engage senior military and civilian stakeholders
- Develop personas, journey maps and process maps
- Produce Business Change Assessments
- Define onboarding and IMPEX processes
- Support service design and operational readiness
- Document findings in approved secure environments
Essential Experience
- Proven user research experience in UK Public Sector or Defence
- Strong qualitative research skills (interviews, workshops, stakeholder engagement)
- Experience translating research into business change outputs
- Comfortable working with senior stakeholders
- Experience working in Agile environments
Desirable
- Experience on classified or Above Secret programmes
- Knowledge of GDS Service Standards
- Familiarity with JIRA and Confluence
This role requires DV clearance and additional programme vetting, which may extend onboarding timelines. Classified work must be conducted on-site in secure locations in London and the South East.
User Researcher - DV Cleared in Farnborough employer: CBS Butler
Contact Detail:
CBS Butler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher - DV Cleared in Farnborough
✨Tip Number 1
Network like a pro! Reach out to connections in the defence sector or those who have worked on MOD programmes. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by diving deep into user research methodologies. Be ready to discuss how you've tackled challenges in secure environments and how you adapt your approach based on stakeholder needs.
✨Tip Number 3
Showcase your experience with senior stakeholders. Bring examples of how you've engaged with military or civilian leaders, and how your research has influenced business change in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace User Researcher - DV Cleared in Farnborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the User Researcher role. Highlight your experience in user research, especially within the UK Public Sector or Defence. We want to see how your skills align with the job description!
Showcase Your Research Skills: In your application, emphasise your qualitative research skills. Share examples of interviews, workshops, or stakeholder engagement you've conducted. This will help us see your hands-on experience and how you can contribute to our team.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. Remember, we’re looking for specific experiences that match the role, so get straight to the point!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at CBS Butler
✨Know Your Security Protocols
Since this role requires DV clearance, make sure you understand the security protocols and constraints involved. Familiarise yourself with how classified environments operate and be ready to discuss your experience in handling sensitive information.
✨Engage with Stakeholders
This position involves working closely with senior military and MOD stakeholders. Prepare by researching their roles and responsibilities within the organisation. Think about how you can demonstrate your ability to engage effectively with high-level stakeholders during the interview.
✨Showcase Your Research Skills
Be ready to discuss your user research experience, especially in the public sector or defence. Prepare examples of how you've conducted qualitative research, developed personas, and translated findings into actionable business change outputs. Use specific scenarios to illustrate your skills.
✨Familiarity with Agile Methodologies
Since the role mentions experience in Agile environments, brush up on Agile principles and practices. Be prepared to discuss how you've applied Agile methodologies in your previous work, particularly in relation to user research and stakeholder engagement.