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- Tasks: Execute desktop support tasks and maintain Windows environments with top-notch customer service.
- Company: Join a leading tech firm in Barrow in Furness with a focus on innovation.
- Benefits: Competitive daily rate, SC clearance required, and opportunities for professional growth.
- Other info: Work within an ITSM framework and engage in automation processes.
- Why this job: Be part of exciting projects while enhancing your IT skills in a dynamic environment.
- Qualifications: Experience with Windows OS, SCCM, and strong communication skills are essential.
The predicted salary is between 30000 - 32000 £ per year.
Rate: £300 - £320 a day
Clearance: Current SC Clearance is required
IR35: Inside IR35
Location: Barrow in Furness
What You Will Do
- Execute assigned desktop support tasks efficiently within specified deadlines
- Support project initiatives alongside internal and external project managers
- Perform Network Service Requests (NSR) tasks in accordance with established timelines
- Provide outstanding customer service, demonstrating strong communication skills
- Maintain and troubleshoot Windows environments, including builds, configurations, and registry settings
- Deploy and manage operating systems and applications using SCCM
- Support security protocols, including disk encryption with BitLocker, NTFS permissions, and shared folder security
- Assist with email client configurations, MS Outlook, and instant messaging tools like Skype for Business
- Contribute to automation processes using Scripting languages such as PowerShell, VBScript, and Batch Files
- Engage with overall IT security practices, ensuring compliance and operational integrity
- Collaborate within an ITSM framework, utilizing ServiceNow for incident and change management
Required Skills & Experience
- Proven experience with Ivanti Device Application Control (IDAC) and/or Microsoft Defender
- Strong knowledge of Microsoft Windows operating systems (Windows 7 & Windows 10), including deployment, build, and configuration
- Hands-on experience with SCCM, including OS deployment, application management, and monitoring
- Scripting skills in PowerShell, VBScript, or Batch Files for automation tasks (beneficial)
- Understanding of disk encryption technologies like BitLocker, as well as NTFS permissions and shared folder security
- Familiarity with Microsoft Exchange, MS Outlook configuration, and workplace communication tools
- Experience with ITSM platforms such as ServiceNow
Desktop Engineer - SC Cleared employer: CBS Butler
Contact Detail:
CBS Butler Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer - SC Cleared
✨Tip Number 1
Network, network, network! Reach out to your connections in the IT field, especially those who work with desktop support or have SC clearance. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your technical skills. Make sure you can confidently discuss Windows environments, SCCM, and scripting languages like PowerShell. We want you to shine when it comes to demonstrating your expertise!
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to share examples of how you've tackled desktop support challenges in the past. This will help potential employers see how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Desktop Engineer - SC Cleared
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows environments and SCCM. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Desktop Engineer role. Mention your SC clearance and any specific projects you've worked on that relate to the tasks listed in the job description.
Show Off Your Communication Skills: Since outstanding customer service is key, make sure your application reflects your strong communication skills. Whether it’s in your CV or cover letter, let us know how you’ve effectively communicated in past roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CBS Butler
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows operating systems, especially Windows 7 and 10. Be ready to discuss your experience with SCCM and Ivanti Device Application Control, as well as any troubleshooting you've done in the past.
✨Show Off Your Scripting Skills
If you've got experience with PowerShell, VBScript, or Batch Files, don’t hold back! Prepare examples of how you've used these scripting languages to automate tasks or improve processes. This will show your technical prowess and problem-solving abilities.
✨Customer Service is Key
Since this role involves providing outstanding customer service, think of specific instances where you've gone above and beyond for a user. Highlight your communication skills and how you’ve effectively resolved issues in a timely manner.
✨Familiarise Yourself with ITSM Tools
Get comfortable with ITSM frameworks like ServiceNow. Be prepared to discuss how you've used such platforms for incident and change management, as this will demonstrate your ability to work within established processes.