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- Tasks: Join us as Event SIA Staff, ensuring guest safety and a great experience at CBS Arena.
- Company: CBS Arena is a vibrant venue hosting exciting events and providing a dynamic work environment.
- Benefits: Enjoy flexible hours, weekly pay, free parking, discounted food, and full training.
- Why this job: Be part of a lively team, gain valuable experience, and contribute to memorable events.
- Qualifications: Must hold a valid SIA License and be willing to undertake NVQ Level 2 Spectator Safety.
- Other info: Casual role with no guaranteed hours; shifts may include weekends and late finishes.
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An opportunity has arisen for Event SIA Staffto join us on a casual basis. The main purpose of the role is to provide guests with an excellent customer experience for every event attended at CBS Arena
Hours of work:
This role is offered on a Casual Worker basis with no guarantee of work.
Shift assignments are fully flexible and may include early starts, late finishes and weekend working
Rates of pay for this role start from £12.50p/h
Roles and Responsibilities
- To understand their general responsibilities towards the Health, Safety and Welfare of all customers, other stewards, staff members and themselves
- Control access and egress to site
- Responding & reporting to incidents as they occur, on occasion ejecting unsuitable individuals.
- Searching bags and the public upon their arrival where necessary
- Monitoring crowd safety and behaviour
- To carry out safety checks
- To control or direct customers who are entering or leaving the venue, to help achieve an even flow of people to and from the venue
- To assist in the safe operation of the venue
- To staff entrances, exits and other strategic points; for example, fire exits, exit gates, entrances which are not continuously secured in the open position whilst the event is open.
- To recognise crowd conditions to ensure the safe ingress, circulation and egress of the event and the prevention of overcrowding, particularly in the aisles and atrium doors.
- To assist customers and emergency services in the event of an emergency.
- To respond to emergencies (such as the early stages of a fire); to raise the alarm and to take the necessary immediate action.
- To undertake specific duties in an emergency or as directed by an event manager of security manager or the appropriate emergency services officer.
- To provide basic emergency first aid.
- Any other duties deemed reasonable for the role.
- Must hold a valid SIA License
- Willing to undertake NVQ Level 2 Spectator Safety
- Any other duties deemed reasonable for the role.
Job Description
CBS Arena Open Day
Overview:
An opportunity has arisen for Event SIA Staffto join us on a casual basis. The main purpose of the role is to provide guests with an excellent customer experience for every event attended at CBS Arena
Hours of work:
This role is offered on a Casual Worker basis with no guarantee of work.
Shift assignments are fully flexible and may include early starts, late finishes and weekend working
Rates of pay for this role start from £12.50p/h
Roles and Responsibilities
- To understand their general responsibilities towards the Health, Safety and Welfare of all customers, other stewards, staff members and themselves
- Control access and egress to site
- Responding & reporting to incidents as they occur, on occasion ejecting unsuitable individuals.
- Searching bags and the public upon their arrival where necessary
- Monitoring crowd safety and behaviour
- To carry out safety checks
- To control or direct customers who are entering or leaving the venue, to help achieve an even flow of people to and from the venue
- To assist in the safe operation of the venue
- To staff entrances, exits and other strategic points; for example, fire exits, exit gates, entrances which are not continuously secured in the open position whilst the event is open.
- To recognise crowd conditions to ensure the safe ingress, circulation and egress of the event and the prevention of overcrowding, particularly in the aisles and atrium doors.
- To assist customers and emergency services in the event of an emergency.
- To respond to emergencies (such as the early stages of a fire); to raise the alarm and to take the necessary immediate action.
- To undertake specific duties in an emergency or as directed by an event manager of security manager or the appropriate emergency services officer.
- To provide basic emergency first aid.
- Any other duties deemed reasonable for the role.
- Must hold a valid SIA License
- Willing to undertake NVQ Level 2 Spectator Safety
- Any other duties deemed reasonable for the role.
Qualifications
- Must hold a valid SIA License
- Willing to undertake NVQ Level 2 Spectator Safety
Additional Information
Benefits:
- Choose your own hours – work when suits you
- Weekly pay
- Full training provided
- Free parking
- Discounted food and drink from our onsite outlets
- Opportunity to work as part of vibrant and exciting venue team
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Event SIA/Stewarding Staff employer: CBS Arena
Contact Detail:
CBS Arena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event SIA/Stewarding Staff
✨Tip Number 1
Familiarise yourself with the CBS Arena and its layout. Knowing the venue inside out will help you manage crowd control and assist guests more effectively during events.
✨Tip Number 2
Brush up on your customer service skills. As you'll be providing an excellent experience for guests, being friendly, approachable, and ready to assist will set you apart from other candidates.
✨Tip Number 3
Network with current or former event staff. They can provide insights into the role and share tips on how to excel in the position, which could give you an edge during the selection process.
✨Tip Number 4
Stay updated on health and safety regulations relevant to event stewarding. Demonstrating knowledge in this area will show that you're serious about the responsibilities of the role and committed to guest safety.
We think you need these skills to ace Event SIA/Stewarding Staff
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and qualifications required for the Event SIA/Stewarding Staff position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in event management, customer service, or safety roles. Mention specific instances where you ensured safety or provided excellent customer service.
Show Your Commitment to Safety: Since the role involves health and safety responsibilities, include any certifications or training related to safety, such as first aid or crowd management. If you hold a valid SIA License, make sure to mention it prominently.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your skills align with the job requirements. Use specific examples to demonstrate your suitability for the position.
How to prepare for a job interview at CBS Arena
✨Know Your Responsibilities
Familiarise yourself with the key responsibilities of the Event SIA Staff role. Be prepared to discuss how you would ensure the health, safety, and welfare of guests and staff during events.
✨Demonstrate Customer Service Skills
Since the role focuses on providing an excellent customer experience, think of examples from your past where you've successfully handled customer interactions, especially in high-pressure situations.
✨Show Flexibility and Availability
Highlight your willingness to work flexible hours, including early starts, late finishes, and weekends. This shows that you're adaptable and ready to meet the demands of the job.
✨Prepare for Emergency Scenarios
Be ready to discuss how you would respond to emergencies, such as crowd control or first aid situations. Having a clear understanding of emergency protocols will demonstrate your preparedness for the role.