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- Tasks: Lead a dynamic hospitality team and ensure top-notch service on event days.
- Company: Join CBS Arena, a vibrant venue in Coventry known for hosting exciting events.
- Benefits: Enjoy flexible hours, weekly pay, free parking, and discounted food and drink.
- Why this job: Be part of an energetic team, enhance guest experiences, and develop your leadership skills.
- Qualifications: Previous managerial experience in hospitality and a Level 2 Food Hygiene certificate required.
- Other info: Opportunity to work in a fast-paced environment with a focus on innovation.
The predicted salary is between 36000 - 60000 £ per year.
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Event Day Hospitality Managers, Coventry
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Client:
CBS Arena
Location:
Coventry, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
4a98b79e84b0
Job Views:
4
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Job Description
- Lead and motivate the hospitality team, providing guidance, training, and support to maximise performance and ensure smooth operations.
- Oversee food and beverage service, demonstrating comprehensive knowledge of products, menus, ingredients, and allergens.
- Manage stock control, including monthly stock takes, par levels, and ordering.
- Implement and maintain high standards of customer service, resolving issues professionally and working collaboratively with other departments to enhance guest experience.
- Ensure compliance with company policies and procedures, including health & safety, hygiene, and employment law.
- Manage the till system, troubleshooting issues as necessary.
- Actively problem-solve and use initiative to maintain excellent service standards.
- Take responsibility for staff management, including briefing, training, and development.
- Deputise for line manager when required and take on additional responsibilities as needed.
- Implement innovative ideas to enhance guest experience and contribute to the development of frontline teams.
Qualifications
We are looking for someone who can demonstrate the following:
- Previous managerial experience in hospitality, with proven ability to manage functions for 200+ guests and facilitate restaurant service for 400+ guests
- Level 2 Food Hygiene certificate
- Excellent leadership, communication, and interpersonal skills, with the ability to build relationships with customers, staff, and colleagues
- Strong organisational skills with a customer-centric approach, focusing on delivering exceptional service and problem-solving
- Comprehensive knowledge of food and beverage operations, including cost control, quality assurance, and licensing laws
- Flexibility to work evenings, weekends, and public holidays, with the ability to thrive in a fast-paced environment
Additional Information
Benefits:
- Choose your own hours – work when suits you
- Weekly pay
- Full training provided
- Free parking
- Discounted food and drink from our onsite outlets
- Opportunity to work as part of vibrant and exciting venue team
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Event Day Hospitality Managers employer: CBS Arena
Contact Detail:
CBS Arena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Day Hospitality Managers
✨Tip Number 1
Familiarise yourself with the CBS Arena and its hospitality offerings. Understanding the venue's unique features and customer expectations will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of the CBS Arena. They can provide valuable insights into the company culture and what it takes to succeed in the role of Event Day Hospitality Manager.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your leadership and problem-solving skills, especially in high-pressure situations typical of large events.
✨Tip Number 4
Showcase your knowledge of food and beverage operations by being ready to discuss trends, customer preferences, and how you would enhance guest experiences at the CBS Arena.
We think you need these skills to ace Event Day Hospitality Managers
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant managerial experience in hospitality, especially with large functions. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage events for 200+ guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your knowledge of food and beverage operations, and how you can implement innovative ideas to enhance guest experiences.
Highlight Relevant Qualifications: Include your Level 2 Food Hygiene certificate and any other relevant qualifications. This shows your commitment to maintaining high standards of health and safety, which is crucial for this role.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in a fast-paced environment. This will demonstrate your ability to maintain excellent service standards under pressure.
How to prepare for a job interview at CBS Arena
✨Showcase Your Leadership Skills
As an Event Day Hospitality Manager, you'll need to lead a team effectively. Be prepared to share examples of how you've motivated and guided teams in the past, especially in high-pressure situations.
✨Demonstrate Your Knowledge of Food and Beverage Operations
Familiarise yourself with the menu items, ingredients, and allergens relevant to the role. During the interview, be ready to discuss how you would manage stock control and ensure quality service.
✨Highlight Your Problem-Solving Abilities
The ability to troubleshoot issues is crucial in hospitality. Prepare to discuss specific instances where you've successfully resolved customer complaints or operational challenges.
✨Emphasise Your Customer-Centric Approach
Make it clear that you prioritise exceptional service. Share examples of how you've enhanced guest experiences in previous roles and your strategies for maintaining high service standards.