Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests, handle transactions, and create a warm atmosphere.
- Company: Coventry Building Society Arena, a leading UK venue with diverse events.
- Benefits: Competitive pay, flexible hours, and opportunities for growth in hospitality.
- Why this job: Be part of unforgettable experiences and make guests feel at home.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic work environment with a focus on teamwork and excellence.
The predicted salary is between 1200 - 1600 £ per month.
About us
The Coventry Building Society Arena has solidified its status as a UK venue, drawing over 1.3 million visitors annually with its diverse array of events. More than just a stadium, the Arena offers cutting-edge facilities, including a state-of-the-art conference centre, exhibition spaces, and onsite hotel accommodations. Whether hosting a corporate event, a major exhibition, a star-studded concert or a major sporting event, the Arena is equipped to deliver every experience with unrivalled style and precision.
As the proud home of Coventry City Football Club, the Arena is deeply woven into the fabric of Coventry's football culture. With a rich and storied history within English football, it's here that unforgettable goals are scored, and legendary matches unfold. The Arena stands as the heart and soul of Coventry City, where fans gather to create memories that will last a lifetime.
Our vision is to be the UK leading multipurpose venue which offers endless possibilities. Our purpose is to deliver the best times for our Business, Entertainment, Sports and People. At Coventry Arena Retail Ltd our mindset is to obsess over the customer, operate with excellence and be the best team. To achieve this, we live by our values: Own it, Be relevant, Think without limits.
About the role
The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Receptionist, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a guest experience, you’ll also create the warm atmosphere that makes our guests feel at home in the hotel.
Some of the duties you’ll undertake in this varied role include:
- Telephone enquiries
- Reservations
- Preparing invoices and taking payments from our guests
- Conducting end of shift/day banking
- Preparing for the shift ahead
About you
The Night Receptionist welcomes all guests and takes care of them from arrival through to departure. There will be a wide range of tasks to perform during the night shift, such as:
- To ensure all guests are attended to promptly and efficiently in the most professional way and without delay.
- To ensure all guests details required are taken correctly.
Hotel Receptionist in Coventry employer: CBS Arena
Contact Detail:
CBS Arena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Receptionist in Coventry
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Coventry Building Society Arena and its offerings. This way, when you chat with potential employers, you can show off your knowledge and passion for the place.
✨Tip Number 2
Network like a pro! Attend events at the Arena or local hospitality meet-ups. Meeting people in person can lead to job opportunities that aren’t advertised online. Plus, it’s a great way to get your name out there!
✨Tip Number 3
Practice your customer service skills! As a Receptionist, you’ll need to create a warm atmosphere for guests. Role-play scenarios with friends or family to get comfortable with handling different situations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can tailor your application to highlight how you embody our values of excellence and customer obsession.
We think you need these skills to ace Hotel Receptionist in Coventry
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness to your words. Remember, as a Hotel Receptionist, creating a welcoming atmosphere is key!
Tailor Your Application: Make sure to tailor your application specifically for the role at Coventry Building Society Arena. Highlight your relevant experience and skills that align with our values of excellence and customer obsession. This shows us you’re genuinely interested in being part of our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to break down your experience and skills, making it easier for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, you’ll find all the information you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at CBS Arena
✨Know the Venue Inside Out
Before your interview, make sure you research the Coventry Building Society Arena thoroughly. Familiarise yourself with its history, the events it hosts, and its role in the local community. This knowledge will not only impress your interviewers but also help you understand how you can contribute to creating memorable experiences for guests.
✨Showcase Your Customer Service Skills
As a Hotel Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. Think about situations where you resolved issues or created a welcoming atmosphere, as these stories will demonstrate your ability to embody the values of the company.
✨Practice Common Interview Questions
Anticipate questions that may come up during the interview, such as how you would handle difficult guests or manage multiple tasks at once. Practising your responses will help you feel more confident and articulate during the actual interview, allowing you to convey your suitability for the role effectively.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and professionally for your interview to reflect the standards of the Coventry Building Society Arena. A polished appearance shows that you take the opportunity seriously and are ready to represent the venue's commitment to excellence.