At a Glance
- Tasks: Ensure guest safety and provide excellent customer service at exciting events.
- Company: Join the vibrant team at Coventry Building Society Arena, a top UK venue.
- Benefits: Flexible hours, weekly pay, free parking, and discounted food.
- Other info: Perfect for students looking to balance work with studies.
- Why this job: Be part of unforgettable experiences with world-class events and live entertainment.
- Qualifications: Friendly attitude and willingness to learn; no experience needed.
The predicted salary is between 11 - 16 £ per hour.
Join Us at Coventry Building Society Arena – Be Part of the Action. Coventry Building Society Arena is where unforgettable experiences come to life – from world-class conferences and exhibitions to thrilling football matches, live music, and entertainment. We're proud to be home to Coventry City Football Club and have welcomed global icons like Coldplay, the Rolling Stones, Harry Styles, and Arctic Monkeys. Our team is passionate about creating amazing moments for over 1.2 million visitors each year across more than 600 events – and now, we’d love for you to be part of it.
Event Steward – Casual Role
An opportunity has arisen for Event Steward to join us on a casual basis. The main purpose of the role is to provide guests with an excellent customer experience for every event attended at CBS Arena.
Job Description:
- To understand their general responsibilities towards the Health, Safety and Welfare of all customers, other stewards, staff members and themselves.
- To carry out safety checks pre and post-events.
- To control or direct customers who are entering or leaving the venue, to help achieve an even flow of people to and from the venue.
- To assist in the safe operation of the venue.
- To staff entrances, exits and other strategic points; for example, fire exits, exit gates, entrances which are not continuously secured in the open position whilst the event is open.
- To recognise crowd conditions to ensure the safe ingress, circulation and egress of the event and the prevention of overcrowding, particularly in the aisles and atrium doors.
- To assist customers and emergency services in the event of an emergency.
- To respond to emergencies (such as the early stages of a fire); to raise the alarm and to take the necessary immediate action.
- To undertake specific duties in an emergency or as directed by an event manager of security manager or the appropriate emergency services officer.
- To provide basic emergency first aid.
- Willing to undertake NVQ Level 2 Spectator Safety.
- Any other duties deemed reasonable for the role.
Flexible Hours That Work for You
This is a casual worker role, meaning you choose when you work – perfect for fitting around studies, other jobs, or personal commitments. Shifts may include early starts, late finishes, and weekends. No guaranteed hours – work when it suits you.
Rates start at £***** per hour.
Why Join Us?
- Choose your own hours.
- Weekly pay.
- Full training provided – no experience needed.
- Free parking on site.
- Discounted food and drink from our outlets.
- Be part of a vibrant, exciting team at one of the UK's leading venues.
If you’re friendly, hardworking, and love being part of a buzzing atmosphere, we’d love to hear from you. 'The Best Times Are Here, The Best People Are Here' – come and be one of them at Coventry Building Society Arena.
Casual Steward Team Member in Coventry employer: CBS Arena
Coventry Building Society Arena is an exceptional employer, offering a dynamic work environment where safety and customer experience are paramount. With a strong commitment to employee welfare, including access to a 24-hour GP service and an Employee Assistance Program, the Arena fosters a culture of support and continuous improvement. Employees benefit from opportunities for professional growth and development while being part of a vibrant team that plays a crucial role in delivering unforgettable events in the heart of Coventry.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Steward Team Member in Coventry
✨Tip Number 1
Get to know the venue! Familiarise yourself with Coventry Building Society Arena and its layout. This will help you feel more confident during interviews and show that you're genuinely interested in being part of the action.
✨Tip Number 2
Network like a pro! Chat with current stewards or staff at events. They can give you insider tips and might even put in a good word for you when you apply through our website.
✨Tip Number 3
Show your passion for customer service! During interviews, share examples of how you've gone above and beyond for customers in the past. We love candidates who are enthusiastic about creating amazing experiences.
✨Tip Number 4
Be flexible and ready to adapt! Since this is a casual role, highlight your availability and willingness to work various shifts. It shows that you're committed to being part of our vibrant team at the arena.
We think you need these skills to ace Casual Steward Team Member in Coventry
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for events and customer service shine through. We want to see that you’re excited about being part of the action at Coventry Building Society Arena!
Tailor Your Application:Make sure to customise your application to highlight any relevant experience or skills that match the role. Whether it’s previous stewarding, customer service, or just a love for live events, we want to know how you fit into our team.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the good stuff about why you’d be a great fit for us.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Coventry Building Society Arena.
How to prepare for a job interview at CBS Arena
✨Know the Venue Inside Out
Before your interview, take some time to research Coventry Building Society Arena. Familiarise yourself with its layout, the types of events held there, and any recent news. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Emphasise Customer Service Skills
As a Casual Steward Team Member, providing excellent customer service is key. Think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your commitment to creating amazing moments for visitors.
✨Show Your Team Spirit
This role is all about teamwork! Be prepared to discuss how you work well with others, especially in high-pressure situations. Share examples of how you've collaborated with teammates in the past to ensure a smooth operation, whether at events or in other jobs.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations, such as crowd control or emergencies. Think through potential scenarios beforehand and outline your thought process. This will show that you're proactive and ready to handle the responsibilities of the role.
