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- Tasks: Keep our hotel sparkling clean and assist guests with their needs.
- Company: Join a vibrant hotel team dedicated to excellent guest experiences.
- Benefits: Enjoy flexible hours, weekly pay, free parking, and discounted food.
- Why this job: Be part of a fun team while making a positive impact on guests' stays.
- Qualifications: Previous cleaning experience or customer service skills are a plus.
- Other info: Full training provided; perfect for students looking for flexible work.
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As a Housekeeper, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeper will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure cleanliness of public areas
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Be environmentally aware
- Dispose of waste accordingly
- Carry out lost property procedures
- Manage guest requests in a timely and efficient manner
- Manage master keys in his/her possession
- Check public areas and toilets taking remedial action where necessary
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
Job Description
As a Housekeeper, you are responsible for ensuring cleanliness of public areas to deliver an excellent Guest and Member experience. A Housekeeper will also be required to replace guest amenities and assist with guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Ensure cleanliness of public areas
- Clean guest bedrooms and bathrooms
- Vacuum rooms and corridors
- Change and replenish bed linen, towels and guest amenities in line with company guidelines
- Undertake regular deep cleaning tasks
- Restock and maintain trolley on daily basis
- Be environmentally aware
- Dispose of waste accordingly
- Carry out lost property procedures
- Manage guest requests in a timely and efficient manner
- Manage master keys in his/her possession
- Check public areas and toilets taking remedial action where necessary
- Comply with hotel security, fire regulations and all health and safety legislation
- Assist other departments wherever necessary and maintain good working relationships
Qualifications
Previous experience of working in a hotel with in housekeeping department or any work around cleaning, Experience with customer interaction and working in a team.
Additional Information
Benefits:
- Choose your own hours – work when suits you
- Weekly pay
- Full training provided
- Free parking
- Discounted food and drink from our onsite outlets
- Opportunity to work as part of vibrant and exciting venue team
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Casual Hotel Housekeeper employer: CBS Arena
Contact Detail:
CBS Arena Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Hotel Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and protocols used in hotels. Understanding the expectations for cleanliness and guest service will help you stand out during the interview process.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service roles when networking. Engaging with current employees on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss how you handle guest requests and manage your time effectively. Being able to demonstrate your problem-solving skills and ability to work under pressure will impress potential employers.
✨Tip Number 4
Show your enthusiasm for the role by researching the hotel’s values and mission. Tailoring your conversation to reflect how you align with their goals can make a positive impression during interviews.
We think you need these skills to ace Casual Hotel Housekeeper
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience in housekeeping or cleaning roles. Mention specific tasks you have performed, such as cleaning guest bedrooms, managing guest requests, or maintaining cleanliness in public areas.
Showcase Customer Interaction Skills: Since the role involves interacting with guests, highlight your customer service skills. Provide examples of how you've successfully managed guest requests or contributed to a positive guest experience in past roles.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the specific requirements of the Housekeeper position. Use keywords from the job description, such as 'cleanliness', 'guest amenities', and 'teamwork' to demonstrate your fit for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at CBS Arena
✨Show Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, highlight any previous experiences where you demonstrated this skill, such as ensuring cleanliness in your past roles or managing guest requests efficiently.
✨Demonstrate Teamwork Skills
Housekeeping often involves working closely with other departments. Be prepared to discuss examples of how you've successfully collaborated with colleagues in the past, showcasing your ability to maintain good working relationships.
✨Emphasise Customer Service Experience
Since the role involves interacting with guests, it's important to convey your customer service skills. Share specific instances where you went above and beyond to meet a guest's needs or resolve an issue.
✨Be Environmentally Conscious
The job description mentions being environmentally aware. Familiarise yourself with eco-friendly practices in housekeeping and be ready to discuss how you can contribute to sustainability efforts within the hotel.