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For Companies At a Glance
- Tasks: Be the friendly face of our workplace, welcoming guests and managing events.
- Company: Join CBRE, a leader in facilities management with a vibrant culture.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Why this job: Make a lasting impression and enhance workplace experiences every day.
- Qualifications: GCSE or equivalent, with strong communication and organisational skills.
- Other info: Dynamic role with a chance to develop your career in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
CBRE Workplace Experience Host, located in Nottingham, United Kingdom. This vacancy is in the Administration field. Education requirement: GCSE. This job opening is posted for job seekers in Nottingham, United Kingdom.
Job Details
Job Title: Workplace Experience Host
Job ID: 180001
Posted: 28-Aug-2024
Service line: GWS Segment
Role type: Full-time
Areas of Interest: Facilities Management
Location: Nottingham – England – United Kingdom
About the Role
As a CBRE Workplace Experience Coordinator, you\\\’ll be responsible for delivering a world-class customer service experience to employees and guests of a designated building. This job is part of the Workplace Experience function and is responsible for providing world-class customer service to the clients and visitors of a designated building.
What You\\\’ll Do
- First point of contact for all those entering the facility. Greet them with a friendly and welcoming demeanor. Issue visitor and parking passes and follow security protocols.
- Make a memorable first impression by answering the telephone in a professional manner. Create presentations and speak to various-sized groups.
- Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
- Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services including mail, office supply services, and onboarding.
- Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a professional customer service-driven manner.
- Organize and manage on-site events. This includes securing event space, set up and tear down of the room, and delivery of supplies.
- Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
- Coordinate with vendors who supply services or goods to the workplace.
- Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
- Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
What You\\\’ll Need
- High School Diploma or GED with up to 2 years of job-related experience.
- Ability to follow basic work routines and standards in the application of work.
- Communication skills to exchange straightforward information.
- Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Strong organizational skills with an inquisitive mindset.
Keywords: Nottingham jobs
Closed Date: 2025-11-05
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Workplace Experience Host employer: CBRE
Contact Detail:
CBRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Experience Host
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on CBRE and their values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Workplace Experience Host, you'll be the first point of contact for visitors. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in the interviewer's mind as they make their decision.
We think you need these skills to ace Workplace Experience Host
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to fit the Workplace Experience Host role. Highlight your customer service skills and any relevant experience that aligns with what we’re looking for in our job description.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read and understand your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CBRE
✨Be the Friendly Face
As a Workplace Experience Host, your role is all about making a great first impression. Practice your greeting and ensure you come across as warm and welcoming. Think about how you would like to be greeted and mirror that in your approach.
✨Know Your Stuff
Familiarise yourself with the company’s services and the specific duties of the role. Be ready to discuss how you can contribute to creating a world-class customer service experience. This shows you’re not just interested in the job, but also in the company’s mission.
✨Show Off Your Organisational Skills
Prepare examples from your past experiences where you successfully managed events or coordinated activities. Highlight your ability to juggle multiple tasks while maintaining attention to detail, as this is crucial for the role.
✨Practice Communication
Since communication is key in this role, practice articulating your thoughts clearly. You might be asked to explain complex information or handle inquiries, so being concise and professional will set you apart. Consider doing mock interviews with friends to build confidence.