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- Tasks: Join our Retail Property Management Team to ensure smooth operations and client satisfaction.
- Company: CBRE is a leading real estate services firm focused on maximising property value for clients.
- Benefits: Flexible location, competitive salary, and opportunities for professional growth.
- Why this job: Gain hands-on experience in property management while working with a dynamic team in a reputable company.
- Qualifications: RICS qualification preferred; 3-5 years of UK retail property management experience required.
- Other info: This is a fixed-term role for 6-9 months covering parental leave.
The predicted salary is between 36000 - 60000 £ per year.
Surveyor (Property Management, Retail) – fixed term for 6-9 months
Join to apply for the Surveyor (Property Management, Retail) – fixed term for 6-9 months role at CBRE
Location: Flexible (Manchester, Leeds, Birmingham, Bristol)
Duration: Fixed-term for 6-9 months to cover parental leave
Job Title: Senior Surveyor/Associate Director – Retail Team, Property Management UK
About CBRE and The Team
CBRE enables its clients to focus on core business by managing their real estate with total efficiency and by maximising value. CBRE’s investment in people and technology has created a state-of-the-art property management service. Led by Mark Strong, the Retail Team is responsible for the management of large destination shopping centres.
- Manchester Arndale
- The Mall, Cribbs Causeway
The Role
To be part of the Retail Property Management Team in a client-focused role ensuring accurate and timely delivery of service and achievement of Key Performance Indicators within the department.
Key Responsibilities
- Ensure successful rent and service charge demands are raised accurately and on time
- Ensure credit control targets are met for rent and service charge collections, working with Property Management Accounts and credit control teams to achieve KPI targets
- Prepare client reports to correct specifications and issue on time
- Lead in client meetings, presenting confidently and providing clear recommendations
- Carry out day-to-day property management to ensure compliance with statutory liabilities; conduct property inspections and maintain the property data base
- Ensure compliance and escalate non-compliance issues
- Coordinate insurance valuations and recharges to tenants; manage insurance premiums
- Forecast, manage, report and bill turnover rents with site-based finance teams
- Prepare service charge budgets and reconciliations; monitor costs against budget and liaise with finance
- Handle service charge queries from tenants; maintain service charge apportionment and advise on alterations
- Manage dilapidations and vacant unit strategy; ensure EPC/compliance knowledge
- Manage rating matters, including rating liabilities and liaising with consultants
- Assist with letting, lease renewals and rent reviews as required; support landlord works and CPSE inquiries
- Manage tenant applications and respond to legal notices per lease obligations and statutory requirements
- Raise and collect management fees; monitor ad hoc fees
- Identify and escalate risks or improvements; manage voids and aged debt with PM Accounts
- Engage with client Portal and coordinate with FM team and software developers to meet client expectations
- Oversee turnover data collection and reporting of turnover rents to the client
Key Skills/Knowledge
- RICS qualification (desirable) with 3-5 years’ UK property management experience in retail/mixed-use
- Strong commercial acumen
- Ability to build relationships with client, team, occupiers and stakeholders
- Knowledge of service charge management and lease terms; CBRE procedures
- Understanding of lease structures, VAT, banking and credit control
- Experience with tenant applications and consent processes
- Proficient use of CBRE IT applications and ability to coordinate across teams
- Awareness of current retail property management legislation
- Ability to align with client investment objectives and cross-sell where appropriate
Person Specification
- Good interpersonal skills
- Ability to prioritise and coordinate tasks to meet deadlines
- Positive attitude toward routine tasks; accurate attention to detail
- Autonomous and team-oriented; confident and assertive when required
- Flexible, discrete, and capable of working across levels
- Team player with effective collaboration with colleagues and clients
Service Line: Advisory
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management
Note: This description reflects the key responsibilities and qualifications for the role and may be subject to change. EEO statements and other legally required notices remain in effect where applicable.
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Surveyor (Property Management, Retail) - fixed term for 6-9 months employer: CBRE
Contact Detail:
CBRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Surveyor (Property Management, Retail) - fixed term for 6-9 months
✨Tip Number 1
Familiarise yourself with CBRE's property management practices and the specific challenges faced in retail environments. Understanding their approach will help you speak confidently about how you can contribute to their team.
✨Tip Number 2
Network with current or former employees of CBRE, especially those in the Retail Team. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with service charge management and lease terms in detail. Be ready to provide examples of how you've successfully managed these aspects in previous roles.
✨Tip Number 4
Showcase your interpersonal skills by preparing for role-play scenarios that may arise during the interview. Demonstrating your ability to build relationships with clients and stakeholders will set you apart.
We think you need these skills to ace Surveyor (Property Management, Retail) - fixed term for 6-9 months
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management, particularly in retail. Emphasise your RICS qualification and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of CBRE's values and how your skills can contribute to their Retail Property Management Team. Mention your ability to meet KPIs and your experience with client interactions.
Highlight Key Skills: In your application, focus on key skills such as commercial acumen, relationship building, and knowledge of service charge management. Use specific examples from your past roles to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at CBRE
✨Know Your Numbers
As a Surveyor in Property Management, you'll need to demonstrate your understanding of financial metrics. Be prepared to discuss how you manage rent and service charge demands, and share examples of how you've met credit control targets in the past.
✨Showcase Your Client Management Skills
This role involves significant client interaction. Prepare to talk about your experience in leading client meetings, presenting recommendations, and building relationships with stakeholders. Highlight any successful outcomes from your previous roles.
✨Understand the Legal Landscape
Familiarise yourself with relevant property management legislation and lease structures. Be ready to discuss how you've handled tenant applications, legal notices, and compliance issues in your previous positions.
✨Demonstrate Team Collaboration
The ability to work well within a team is crucial. Share examples of how you've collaborated with colleagues across different departments, such as finance and facilities management, to achieve common goals and improve service delivery.