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- Tasks: Lead the launch of new facilities, ensuring smooth transitions from construction to operations.
- Company: Join the UK's top age-inclusive jobs board focused on empowering over-50s in the workforce.
- Benefits: Enjoy flexible working options and a supportive team culture that values your input.
- Why this job: Be part of a dynamic team making a real impact on facility management and user productivity.
- Qualifications: Project management experience is essential; a degree in a relevant field is preferred.
- Other info: This role offers opportunities for growth as the team scales with new projects.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Department: Global IFM (Integrated Facilities Management)
Reports to: Director Global Technical Programs
Summary: The Launch Program Manager will play a critical role in the successful transition of new facilities from construction to operations. This role is responsible for the planning, coordination, and execution of the Global Integrated Facilities Management (IFM) Launch Program, ensuring information is not lost and maximizing building user productivity. This includes collaborating with cross-functional teams, implementing standardized processes, and driving consistent outcomes across all new facilities. The Launch Program team will grow and shrink depending on the number and scale of buildings to be launched.
Responsibilities:
- Lead the implementation of the Global IFM Launch Program for new client facilities, adhering to established processes and timelines (24 - 3 months pre handover depending on scale).
- Partner with First Day of Business (FDOB) leads, client leadership, project and operations Pillar/Workstream Stakeholders.
- Drive adoption of the three core components of the program: CBRE's 'Campus Ready' concept (space, system, and service enablement), Stakeholder paths to FDOB (IT/AV/Security/Food/Fitness workstream enablement), Transition to Operations Strategy (TTO) and transparent progress tracking (Mobilisation Dashboard).
- Streamline communications, meetings, and information sharing between various teams involved in the launch process.
- Support efforts to minimize Day 2 project spend and fine-tune 3rd party service needs.
- Ensure alignment to broader client initiatives.
- Track and monitor program success metrics, making necessary adjustments to ensure optimal outcomes.
- Develop and implement processes, tools, and templates to support efficient and effective FDOB launches.
Essential Qualifications and Experience:
- Experience in project management, program management, or facilities management, preferably in a complex organization.
- Excellent communication, interpersonal, and collaboration skills.
- Strong analytical and problem-solving skills.
- Able to work with cross-functional teams and stakeholders.
Preferred Qualifications and Experience:
- Degree in a relevant field (e.g., engineering, management, business, operations).
- Experience launching new buildings.
- Strong understanding of facilities management principles and practices.
- Ability to manage multiple projects simultaneously and meet tight deadlines.
- Experience in change management.
- Knowledge of the client's organizational structure and processes.
Success Metrics:
- On time operation of new facilities.
- Minimized 'day 2' project spend.
- High level of client satisfaction with new facility launches.
- Completeness of operations and maintenance data transfer.
- Minimized variance in operations and maintenance resource forecasting.
This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, or responsibilities associated with the position.
Senior Program Manager (Launch) employer: CBRE
Contact Detail:
CBRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Program Manager (Launch)
✨Tip Number 1
Familiarise yourself with the Global Integrated Facilities Management (IFM) Launch Program. Understanding the core components, such as CBRE's 'Campus Ready' concept, will help you speak confidently about how you can contribute to the team's success.
✨Tip Number 2
Network with professionals in project and facilities management. Engaging with individuals who have experience in launching new buildings can provide you with insights and tips that are invaluable during the interview process.
✨Tip Number 3
Prepare to discuss your experience with cross-functional teams. Highlight specific examples where you've successfully collaborated with various stakeholders, as this role heavily relies on effective communication and teamwork.
✨Tip Number 4
Stay updated on industry trends and best practices in facilities management. Being knowledgeable about current challenges and innovations will demonstrate your commitment to the field and your readiness to tackle the responsibilities of the role.
We think you need these skills to ace Senior Program Manager (Launch)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in project management, program management, or facilities management. Use specific examples that demonstrate your ability to lead complex projects and collaborate with cross-functional teams.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to the Senior Program Manager position. Emphasise your understanding of the Global IFM Launch Program and how your skills align with the responsibilities outlined in the job description.
Showcase Relevant Skills: In your application, highlight key skills such as communication, analytical thinking, and problem-solving. Provide examples of how you've successfully managed multiple projects and met tight deadlines in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at CBRE
✨Understand the Launch Program
Make sure you have a solid grasp of the Global IFM Launch Program. Familiarise yourself with the core components like CBRE's 'Campus Ready' concept and the Transition to Operations Strategy. This will show your potential employer that you're not just interested in the role, but also in how it fits into the bigger picture.
✨Highlight Your Project Management Experience
Be prepared to discuss your previous project management or facilities management experience in detail. Use specific examples to demonstrate how you've successfully managed complex projects, particularly those involving multiple stakeholders and tight deadlines.
✨Showcase Your Communication Skills
Since this role requires excellent communication and collaboration skills, think of instances where you've effectively communicated with cross-functional teams. Be ready to explain how you streamlined communications in past projects to ensure everyone was on the same page.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving abilities. Prepare examples of challenges you've faced in previous roles and how you approached them. This will help demonstrate your capability to handle the complexities of launching new facilities.
