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- Tasks: Manage mailroom operations, ensuring smooth delivery and logistics for a busy office.
- Company: CBRE is a global leader in facilities and real estate management, dedicated to enhancing productivity.
- Benefits: Enjoy a full-time role with a supportive team and opportunities for growth.
- Why this job: Be part of a dynamic team, delivering exceptional service in a vibrant work environment.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Work hours are Monday to Friday, 08:00 - 17:00, in the heart of London.
The predicted salary is between 24000 - 33600 £ per year.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Mailroom Operative to join the team located in London. The successful candidate will be primarily responsible for all day-to-day services relating to a Central London Office.
This person will primarily be responsible for overseeing the mailroom and courier services along with the delivery, storage, movement and return of goods for the site. The individual will assist the Line Manager to ensure a consistent and smooth link with the rest of the team. They will also be multi-skilled to meet the wide and varied requirements of the role. Focus will be given to operational responsibility for the delivery of facilities services within the Nike office.
This role is to deliver a seamless service for each Athlete or Business Unit needing mailroom services and will respond to a wide variety of receiving and shipping requests, providing proactive, knowledgeable, engaged service, while creatively exceeding expectations. The role will be an integral part of the onsite facilities team and will work closely with the Handyman Logistics Co-ordinator and Experience Specialists to ensure that all services are delivered in a confident and efficient manner.
Key Responsibilities:- Delivers a seamless, delightful, and superior mailroom service for all Athletes and Business Units.
- Responsible for the logistics and movement of business deliveries at the site.
- Responsible for the day-to-day management of the Facilities suppliers for the mailroom and logistics services.
- Implements and monitors standards of service to meet and exceed expectations and looks for opportunities to improve efficiencies related to the mailroom services.
- Work with the wider facilities team to anticipate and resolve any potential obstacles in the work environment.
- Back up for site team absences and support.
- Provide support for other locations if required.
- Familiar with all services within the facility and works with the services team to facilitate hospitality approach across all service lines.
- Superuser for those technologies used for the mailroom services.
- Responsible for the QSHE of the mailroom and logistics, in addition to supporting the QSHE process for the Facilities site and services through reporting of near misses and demonstrating a proactive approach to QSHE.
- Maintain the day-to-day relationships with the Building User stakeholders regarding the mailroom and logistic services.
- Responsible for the co-ordination and the logistics of the goods in and out service.
- Responsible for the courier service, from acceptance of courier packages, ensuring delivery to the customer, and arranging couriers.
- Ensure that the onsite tracking and security of all mail and packages is followed and tracked.
- Provide monthly data and reports on the mailroom & shipping costs and volumes to the Facility Lead.
- Ensure all printing & copier stations are stocked and tidy, working with supply partners on any issues or faults.
- Performs other duties as assigned.
- Maintain a safe working environment within the areas of responsibility.
- Participate in incident reporting by ensuring Near Miss incidents and accidents of staff are logged via the CBRE platform.
- Be fully conversant with the reporting procedures for any non-conformance / incident in relation to H&S and first aid.
- Must know where the fire exits locations are situated and follow all on-site procedures during evacuation.
- Maintain a good working knowledge of relevant Health & Safety legislation.
Operating an average 40 hours working week, delivering services between 08:00 – 17:00 hrs. Monday to Friday.
Mail Room Operative employer: CBRE
Contact Detail:
CBRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mail Room Operative
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Mail Room Operative. Understanding the logistics and daily operations of mailroom services will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees at CBRE to gain insights into the company culture and expectations for the role. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Showcase your organisational skills and attention to detail in any conversations you have about the role. These traits are crucial for managing mailroom operations effectively, so be ready to share examples from your past experiences.
✨Tip Number 4
Prepare to discuss your understanding of health and safety regulations relevant to the mailroom environment. Being knowledgeable about these procedures will demonstrate your commitment to maintaining a safe workplace.
We think you need these skills to ace Mail Room Operative
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and requirements for the Mail Room Operative position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in logistics, customer service, or facilities management. Use bullet points for clarity and focus on achievements that demonstrate your ability to deliver excellent mailroom services.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed similar responsibilities in the past, such as handling deliveries or maintaining efficient operations.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for a role that involves managing logistics and communication.
How to prepare for a job interview at CBRE
✨Know the Role Inside Out
Make sure you understand the key responsibilities of a Mail Room Operative. Familiarise yourself with logistics, mail handling, and the importance of customer service in this role. Being able to discuss these aspects confidently will impress your interviewers.
✨Demonstrate Your Organisational Skills
As a Mail Room Operative, you'll need to manage multiple tasks efficiently. Prepare examples from your past experiences where you've successfully organised deliveries or managed logistics. This will show that you can handle the day-to-day operations smoothly.
✨Emphasise Teamwork
This role involves working closely with various team members. Be ready to talk about how you collaborate with others and support your colleagues. Highlight any experience you have in a team environment, especially in facilities management or similar roles.
✨Show Your Commitment to Health & Safety
Health and safety are crucial in any workplace. Be prepared to discuss your understanding of health and safety regulations and how you would ensure compliance in the mailroom. Mention any relevant training or experiences that demonstrate your commitment to maintaining a safe working environment.
