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For Companies At a Glance
- Tasks: Manage a portfolio of residential properties and ensure excellent customer service.
- Company: Join CBRE, a global leader in commercial real estate services.
- Benefits: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Make a real impact in property management while building relationships.
- Qualifications: Experience in property management and strong communication skills required.
- Other info: Flexible team player with a positive attitude will thrive here.
The predicted salary is between 36000 - 60000 £ per year.
Overview
About the role: The Property Manager will be part of our successful Residential Estate Agency team. Based out of Canary Wharf and Covent Garden, the Property Manager will play a pivotal role in delivering excellent customer service to our landlords and tenants. From repairs to legal requirements, the Property Manager will oversee the smooth running of the tenancy from start to finish. Through building trust and relationships we ensure a best-in-class service to maximise the clients' investment.
Responsibilities:
- Efficiently manage a portfolio of approx. 120 residential properties.
- Proactive communication ensuring landlords, tenants and contractors are kept up to date with issues.
- Dealing with day-to-day repairs and maintenance issues.
- Negotiating deposit releases on behalf of landlords and tenants.
- Dealing with utilities on behalf of landlords and tenants.
- Arranging safety certification.
- Organising inspections and check-out processes.
- Ensure all management systems are kept up to date and maintained.
- Achieving set KPIs.
- Delivering excellent customer service at all times.
What you'll need:
- Excellent team worker with a flexible approach to work.
- A proven track record within Property Management.
- Excellent written and communication skills.
- Ability to work effectively in a busy environment as part of a team.
- Be adaptable and a good team player.
- Excellent customer service skills.
- Positive attitude and willingness to learn.
- ARLA level 3 qualification preferred.
- A working knowledge of Reapit would be advantageous.
Why CBRE: When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realise your potential. We welcome all applicants.
Equal Opportunities: We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Senior Residential Property Manager (Fixed Term Contract) employer: CBRE UK
Contact Detail:
CBRE UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Residential Property Manager (Fixed Term Contract)
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the lookout for opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you showcase why you're the perfect fit for their team during the interview.
✨Tip Number 3
Practice your communication skills! As a Property Manager, you'll need to communicate effectively with landlords, tenants, and contractors. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at CBRE and ready to make an impact.
We think you need these skills to ace Senior Residential Property Manager (Fixed Term Contract)
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your experience in property management. We want to see how you've successfully managed portfolios and delivered excellent customer service in the past.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application: Make sure to tailor your application to the specific role. Mention how your skills align with the responsibilities listed in the job description, especially around managing properties and dealing with tenants.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at CBRE UK
✨Know Your Portfolio
Before the interview, familiarise yourself with the types of properties you’ll be managing. Understand common issues that arise in residential property management and be ready to discuss how you would handle them. This shows your proactive approach and readiness for the role.
✨Showcase Your Communication Skills
Since effective communication is key in this role, prepare examples of how you've successfully communicated with landlords, tenants, and contractors in the past. Highlight any situations where your communication skills helped resolve issues or improve relationships.
✨Demonstrate Customer Service Excellence
Be ready to share specific instances where you went above and beyond for a client. Discuss how you ensure a best-in-class service and how you handle complaints or difficult situations. This will illustrate your commitment to excellent customer service.
✨Familiarity with Tools and Regulations
Brush up on your knowledge of Reapit and any relevant property management regulations. If you have your ARLA level 3 qualification, mention it! Showing that you're well-versed in the tools and legal requirements will give you an edge in the interview.
