Part time Centre Administrator - Bideford, Devon (12 month Fixed Term Contract) in Northam

CBRE UK Bideford, England, United Kingdom

Part time Centre Administrator – Bideford, Devon (12 month Fixed Term Contract)

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Role Purpose

To provide proactive and efficient administrative support to the centre management team, ensuring the highest level of customer service at all times.

Role Specific Particulars

The property is a retail premises located at Bideford in North Devon. The successful candidate will join a site team of 2 CBRE colleagues and will be an essential asset to the property, colleagues, clients and occupiers.

Key Responsibilities

• To provide general administrative support to the Centre Manager, to promote and maintain a pleasant and efficient working environment within the properties, including:
  • Stationery is available
  • Office equipment is kept in good working order
  • First Aid boxes are stocked
  • Efficient filing system is in place
  • General cleanliness, tidiness and organisation are monitored.
• To assist the Centre Manager with the monitoring and reporting systems of the service charge budget and expenditure relating to the site.
• To answer the telephone and door call entry system, ensuring that all queries are dealt with or passed to the relevant person.
• To raise purchase orders for goods and services using the P2P (Purchase to Pay) system.
• To assist with producing weekly, monthly and quarterly reports on all aspects of the centre\’s performance.
• To maintain records of accidents/incidents in the properties.
• To develop and maintain the positive image of the centre.
• To maintain an awareness of and report to the Centre Manager all local issues that may impact on the value of the sites.
• To develop excellent relationships with tenants, ensuring that queries are dealt with efficiently and that they receive the highest level of customer service.
• To develop excellent relationships with key stakeholders associated with the property, e.g. service partners, surveying colleagues, local authority.
• To understand and comply with all Company policies, notably Health, Safety and Environmental policies.
• Any other duties in accordance with the needs of the business.

Person Specification / Requirements

• Previous administration experience in a customer focused environment.
• IT literate, able to use MS Office and company specific IT systems.
• Able to communicate effectively verbally and in writing.
• Excellent customer service and interpersonal skills.
• Excellent organisational skills.
• Able to work as part of a team, supporting colleagues, as well as using own initiative.
• Awareness of legislation relating to Health, Safety and Environment.
• Understand how the industry and the company functions.
• Able to understand and apply all procedures relating to work activities.

Seniority level

Entry level

Employment type

Part‑time

Job function

Other

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