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- Tasks: Manage daily operations, ensuring health and safety compliance and excellent customer service.
- Company: Join CBRE, a leading global real estate services firm.
- Benefits: Competitive salary, career development, and a dynamic work environment.
- Why this job: Be part of a team that ensures buildings run smoothly and efficiently.
- Qualifications: Degree level education and experience in facilities management required.
- Other info: Great opportunity for growth in a fast-paced, supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.
The properties are based in the Holborn area and are circa 75,000 sq/ft each. The successful candidate will be working across two properties, efficiently splitting time and operational responsibilities with the Assistant Building Manager to ensure seamless management and optimal functionality at both locations.
Key Responsibilities- Preparation, control and monitoring of the service charge budget in accordance with the client's budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager.
- To prepare management reports in accordance with the needs of the business.
- Responsible for all health and safety compliance, ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis.
- Proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable.
- Ensure a Crisis Management plan is in place that is reviewed and tested annually.
- Assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department.
- Compile and maintain all required management information and records relating to the site.
- Ensure the fabric of the buildings both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets.
- Oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained.
- Liaise with local authorities as appropriate.
- Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard.
- Further develop and maintain excellent occupier relationships, ensuring that they receive the highest standards of service.
- Attend tenant meetings.
- Oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained.
- Direct line management responsibility of on-site personnel, ensuring that all personnel are trained in accordance with the requirements of their role.
- Carrying out regular performance reviews including annual appraisals and the setting of objectives.
- Ensure all appraisals are carried out in accordance with the required standard and company timetable.
- Educated to degree level or equivalent.
- Previous experience of facilities management of property or portfolio of properties.
- Knowledge of the technical aspect of premises management.
- Ability to manage service agreements, which may include refurbishment and fit-out works.
- Excellent customer service, interpersonal and communication skills.
- Good awareness of Health and Safety legislation and knowledge of environmental protection requirements.
- IT literate together with an understanding and experience of industry specific IT applications.
- IOSH qualification.
- IWFM qualification desirable.
Assistant Building Manager - London employer: CBRE UK
Contact Detail:
CBRE UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Building Manager - London
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management sector, especially those working at CBRE or similar companies. Attend industry events or join online forums to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching common questions for Assistant Building Manager roles. Think about your past experiences and how they relate to the job description. We want you to showcase your skills in health and safety compliance and customer service!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Apply through our website for the best chance of getting noticed. We love seeing candidates who take the initiative to apply directly, and it shows you're serious about joining our team!
We think you need these skills to ace Assistant Building Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Building Manager role. Highlight your experience in facilities management and any relevant qualifications, like IOSH or IWFM. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that relate to managing service agreements and customer service excellence. We love a good story!
Showcase Your Compliance Knowledge: Since compliance is key in this role, make sure to mention your understanding of health and safety legislation. Share any relevant experiences where you’ve successfully managed compliance or risk – it’ll show us you’re ready for the challenge!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’re good to go!
How to prepare for a job interview at CBRE UK
✨Know Your Stuff
Make sure you brush up on your knowledge of health and safety regulations, as well as the specific requirements for facilities management. Familiarise yourself with the properties in Holborn and be ready to discuss how you would manage operational activities effectively.
✨Showcase Your Customer Service Skills
Since this role involves maintaining excellent occupier relationships, prepare examples of how you've provided top-notch customer service in previous positions. Think about specific situations where you went above and beyond to meet client needs.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges, such as managing contractors or dealing with compliance issues. Prepare by thinking through potential scenarios and how you would approach them, demonstrating your problem-solving skills.
✨Highlight Your Team Management Experience
As you'll have direct line management responsibility, be prepared to discuss your experience in leading teams. Share examples of how you've conducted performance reviews, set objectives, and ensured your team was trained and motivated.
