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- Tasks: Support the Building Manager and ensure smooth facilities operations.
- Company: Join a leading property management firm with a focus on teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Why this job: Be part of a dynamic team making a real difference in facilities management.
- Qualifications: Strong communication skills and a willingness to learn.
- Other info: Great chance to develop your career in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Role Purpose: Provide professional support to the Building Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action.
Key Responsibilities
- To monitor all activities relating to the site, reporting and taking action as appropriate.
- To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
- To conduct meter readings within all required buildings.
- To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
- To research questions and solutions using available information resources, advising the Building Manager the appropriate actions.
- To identify and escalate situations requiring urgent attention.
- To route issues and requests to the correct resource, track progress and document resolutions.
- To liaise with tenants and deal with any operational queries they might have.
- To work in conjunction with the Building Manager ensuring a PPM and repair programme is in place.
- To manage work programmes on site in conjunction with the Building Manager, acting as the liaison point for all parties involved.
- To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.
- To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.
- To prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
- To actively take part in the organisation and delivery of placemaking activities.
- Any other duties as directed by your Line Manager.
Person Specification / Requirements
- Understand how the industry and stakeholders function, and the range of services available to clients.
- Constantly updating knowledge of legislation relating to property management.
- Develop an understanding of how to build and maintain client, supplier and customer relationships.
- Understanding of key issues to be noted on property inspections.
- Understand and use industry/specific IT applications.
- Understand the principles of service charges.
- Understand the principles of contract law.
- Understand how property is constructed and how plant works; working knowledge of fundamental building operations, relevant hard and soft services knowledge.
- Know and be able to apply legislation and policies relating to Health and Safety.
- Know and be able to apply legislation and policies relating to Environmental protection.
- Understand insurance relating to buildings and the FSA regulations.
- Understand and apply all procedures relating to work activities.
- Contributes to team business plan/strategy.
- Able to plan and manage own workload.
- Able to work as part of a team, supporting colleagues.
- Able to use IT software such as Word, Excel, and databases.
- Oriented towards providing excellence in customer services.
- Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills.
- Willing to learn and expand the processes of the helpdesk function as the role progresses.
- Be able to communicate effectively verbally and in writing.
Seniority level: Entry level
Employment type: Full-time
Job function: Other
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Facilities Coordinator - Stockport employer: CBRE UK
Contact Detail:
CBRE UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator - Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your skills as a Facilities Coordinator. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios related to facilities management and how you would handle them. Being able to demonstrate your troubleshooting abilities during an interview can really impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Facilities Coordinator - Stockport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Coordinator role. Highlight relevant experience and skills that match the job description, like customer service and problem-solving abilities. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how your background aligns with our needs. Keep it concise but engaging – we love a good story!
Showcase Your Skills: Don’t forget to showcase your IT skills and any relevant industry knowledge in your application. Mention your familiarity with systems like Meridian or any experience with Health and Safety regulations. We’re looking for someone who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at CBRE UK
✨Know Your Stuff
Make sure you brush up on facilities management basics and the specific responsibilities of a Facilities Coordinator. Familiarise yourself with Health and Safety regulations, as well as the Meridian system, since these are crucial for the role.
✨Show Off Your Customer Service Skills
Since this role involves liaising with tenants and addressing their queries, be prepared to share examples of how you've provided excellent customer service in the past. Highlight your problem-solving skills and adaptability when dealing with challenging situations.
✨Demonstrate Team Spirit
This position requires collaboration with the Building Manager and other stakeholders. Be ready to discuss how you’ve successfully worked in teams before, and how you can contribute to a positive team environment while managing your own workload.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s approach to facilities management and how they handle operational challenges. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
