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- Tasks: Assist in daily operations and service delivery at the iconic Royal Albert Dock.
- Company: Join CBRE UK, a leader in property management and real estate services.
- Benefits: Enjoy a full-time role with opportunities for growth and learning in a vibrant environment.
- Why this job: Be part of a dynamic team at a historic waterfront location, making a real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Perfect for high school and college students looking to kickstart their career in facilities management.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Facilities Coordinator – Royal Albert Dock, Liverpool | CBRE UK
Location: Liverpool, England, United Kingdom
Role purpose
Assist in the day to day delivery of operational, placemaking, commercial H&S and ESG activities and initiatives for Royal Albert Dock Liverpool. Assist with maintaining operational excellence during periods where the Estate Manager is on annual leave or day to absences for meetings etc. To proactively manage the service delivery of estate partners.
Role specifics
The property is a mixed-use retail and leisure estate of historical importance. A large and iconic estate located on the Liverpool waterfront. The successful candidate will be part of a site team of 25+ comprising CBRE and contractor team members and will be an essential asset to the property, colleagues, clients and occupiers.
Key Responsibilities
- To monitor all activities relating to the site(s), reporting and taking action as appropriate.
- To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
- To conduct meter readings within all required buildings.
- To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
- To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.
- To identify and escalate situations requiring urgent attention.
- Route issues and requests to the correct resource, track progress and document resolutions.
- To liaise with tenants and deal with any operational queries they might have.
- To work in conjunction with the SFM ensuring a PPM and repair programme is in place.
- To manage work programmes on site in conjunction with the RFM, acting as the liaison point for all parties involved.
- To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.
- To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.
- Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
- Any other duties as directed by your Line Manager.
Person Specification / Requirements
- Understand how the industry and stakeholders function, and the range of services available to clients.
- Constantly updating knowledge of legislation relating to property management.
- Develop an understanding of how to build and maintain client, supplier and customer relationships.
- Understanding of key issues to be noted on property inspections.
- Understand and use industry/specific IT applications.
- Understand the principles of service charges.
- Understand the principles of contract law.
- Understand how property is constructed and how plant works; working knowledge of fundamental building operations, relevant hard and soft services knowledge.
- Know and be able to apply legislation relating to Health and Safety.
- Know and be able to apply legislation relating to Environmental protection.
- Understand insurance relating to buildings and the FSA regulations.
- Understand and apply all procedures relating to work activities.
- Contributes to team business plan/strategy.
- Able to plan and manage own workload.
- Able to work as part of a team, supporting colleagues.
- Able to use IT software such as Word, Excel, and databases.
- Oriented towards providing excellence in customer services.
- Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills.
- Willing to learn and expand the processes of the helpdesk function as the role progresses.
- Be able to communicate effectively verbally and in writing.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other
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Facilities Coordinator - Royal Albert Dock, Liverpool employer: CBRE UK
Contact Detail:
CBRE UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator - Royal Albert Dock, Liverpool
✨Tip Number 1
Familiarise yourself with the Royal Albert Dock and its historical significance. Understanding the unique aspects of the estate will help you engage more effectively with tenants and colleagues, showcasing your enthusiasm for the role.
✨Tip Number 2
Network with professionals in property management and facilities coordination. Attend local industry events or join relevant online forums to connect with others in the field, which could lead to valuable insights and potential referrals.
✨Tip Number 3
Brush up on your knowledge of Health and Safety regulations and environmental protection laws. Being well-versed in these areas will not only boost your confidence but also demonstrate your commitment to maintaining operational excellence.
✨Tip Number 4
Prepare to discuss your problem-solving skills during the interview. Think of specific examples where you've successfully managed issues or improved processes, as this will highlight your ability to handle the responsibilities of the Facilities Coordinator role.
We think you need these skills to ace Facilities Coordinator - Royal Albert Dock, Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of a Facilities Coordinator. Emphasise any previous roles in property management, customer service, or operational support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Royal Albert Dock. Mention specific aspects of the job description that resonate with you and explain how your background makes you a great fit.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as health and safety knowledge, customer service orientation, and problem-solving abilities. Provide examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of Facilities Coordinator.
How to prepare for a job interview at CBRE UK
✨Know Your Role
Familiarise yourself with the specific responsibilities of a Facilities Coordinator. Understand the day-to-day operations, health and safety regulations, and the importance of maintaining client relationships. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss examples of how you've tackled challenges in previous roles. Highlight your ability to analyse problems and come up with effective solutions, especially in a facilities management context. This will show that you're ready to handle the demands of the job.
✨Demonstrate Team Spirit
Since you'll be part of a larger team, it's crucial to convey your ability to work collaboratively. Share experiences where you've successfully supported colleagues or contributed to team goals. This will illustrate that you're a team player who values collaboration.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team, and the estate itself. Inquire about the challenges they face or the initiatives they are currently pursuing. This shows your genuine interest in the position and helps you assess if it's the right fit for you.