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For Companies At a Glance
- Tasks: Manage daily operations, ensuring health and safety compliance and excellent customer service.
- Company: Join CBRE UK, a leader in facilities management with a vibrant team culture.
- Benefits: Full-time role with competitive salary and opportunities for professional growth.
- Why this job: Be a key player in maintaining a prestigious property in London's West End.
- Qualifications: Degree level education and experience in facilities management required.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Building Manager/Facilities Manager
Role: Building Manager – The Ribbon, London at CBRE UK
Overview
Building Manager/Facilities Manager role at CBRE UK for The Ribbon, London.
Role Purpose
Manage the day to day operational activities in line with all health and safety, environmental and company procedures, legislative requirements, budgetary costs and client/tenant requirements in line with the required customer service criteria and key performance indicators.
Role Specific Particulars
The property is a medium premises located in the West End of London. The successful candidate will be part of a site team of Security, Maintenance and Cleaner service providers and will be an essential asset to the property, colleagues, clients and occupiers.
Key Responsibilities
- Commercial
- Preparation, control and monitoring of the service charge budget in accordance with the client\’s budgetary agreement and the time scales set by the business, in conjunction with the Senior Facilities Manager.
- To prepare management reports in accordance with the needs of the business.
- Compliance
- To be responsible for all health and safety compliance. This includes ensuring that all health and safety audits, fire and other evacuations are carried out on a regular basis in accordance with the laid down requirements, the emergency plan and related site maps are continually updated and that Meridian (Health and Safety tool) is regularly updated etc.
- To proactively manage risk and deal with insurance compliance onsite with regards to both public and statutory bodies as applicable.
- Ensure a Crisis Management plan is in place and is reviewed and tested annually.
- To assist with the compilation of external contracts in conjunction with the Senior Facilities Manager and the Procurement Department. This includes ensuring all procurement needs are carried out in line with company policy.
- To compile and maintain all required management information and records relating to the site. This includes asset register, emergency plans, plant testing, etc.
- To liaise with local authorities as appropriate.
- Any other duties as in accordance with the needs of the business.
- Customer Service and Quality
- To ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets. This includes ensuring the agreed planned maintenance programme is carried out in accordance with the laid down timetables and monitoring FM works on site including the required liaison with service providers and/or contractors.
- To further develop and maintain excellent occupier relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend tenant meetings.
- To oversee and regularly review the work carried out by contractors to ensure the required standards are achieved and maintained in accordance with the contractual agreement.
- People Management
- Direct line management responsibility of on-site CBREMS personnel. This includes ensuring that all personnel are trained in accordance with the requirements of their role.
- Carrying out regular performance reviews including annual appraisals and the setting of objectives.
- Ensure all appraisals are carried out in accordance with the required standard and company time table. This includes the setting and reviewing of SMART \”value added\” objectives and regular performance reviews.
Person Specification/Requirements
- Educated to degree level or equivalent
- Previous experience of facilities management of property or portfolio of properties. This includes Line Management responsibility for Company personnel and contractors and management of service agreements.
- Knowledge of the technical aspect of premises management.
- Excellent customer service, interpersonal and communication skills.
- Good awareness of Health and Safety legislation and knowledge of environmental protection requirements.
- IT literate together with an understanding and experience of industry specific IT applications.
- Ability to work on own initiative and within a pressurised environment.
- IOSH qualification.
- IWFM qualification desirable.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
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Building Manager - The Ribbon, London employer: CBRE UK
Contact Detail:
CBRE UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Manager - The Ribbon, London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the facilities management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand what CBRE UK values and how you can contribute to The Ribbon. Tailor your responses to show how your experience aligns with their needs, especially around health and safety compliance and customer service.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience in managing budgets, compliance, and team leadership clearly and confidently.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at CBRE UK. Keep an eye on our site for new opportunities that match your skills!
We think you need these skills to ace Building Manager - The Ribbon, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Building Manager role. Highlight your experience in facilities management and any relevant qualifications, like IOSH or IWFM. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for The Ribbon. Share specific examples of your past experiences that relate to the key responsibilities mentioned in the job description.
Show Off Your Customer Service Skills: Since customer service is key in this role, make sure to include examples of how you've gone above and beyond for clients or tenants in previous positions. We love seeing candidates who prioritise excellent service!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at CBRE UK
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and health and safety legislation. Familiarise yourself with the specific requirements of the Building Manager role at The Ribbon, London, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your People Skills
As a Building Manager, you'll be managing a team and liaising with tenants. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your customer service skills and how you've maintained strong relationships with clients.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face in this role, such as handling a health and safety issue or managing a contractor's performance. Be ready to explain your thought process and the steps you would take.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, the challenges they currently face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
