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- Tasks: Manage office spaces and ensure a welcoming environment for employees and visitors.
- Company: Join CBRE, a global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy a dynamic workplace culture and opportunities for professional growth.
- Why this job: Be part of a vibrant team that enhances workplace experiences and supports community engagement.
- Qualifications: 1-2 years in customer service or hospitality roles; strong communication skills required.
- Other info: This is a 12-month fixed-term contract covering maternity leave.
The predicted salary is between 28800 - 43200 £ per year.
Company Profile CBRE is the global leader in real estate services and leverages the industry\’s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job Title: Reception / Workplace Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Central London. Role Summary: Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking Maintains neat appearance reception area, conference rooms café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed. Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed. Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering – workflow assistance and welcoming procedures and first day orientation management. Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures. Full JD can be provided upon application. Experience Required: A minimum of 1 – 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred. Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees. Experience in facilities management and/or dealing with suppliers/contractors beneficial. Ability to solve problems and deal with a variety of options in complex situations
Workplace Coordinator - FTC - 12 months Mat Cover employer: CBRE Local UK
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workplace Coordinator - FTC - 12 months Mat Cover
✨Tip Number 1
Familiarise yourself with CBRE's values and mission. Understanding their vision as a global leader in real estate services will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of CBRE on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your previous experience in customer service or facilities management. Be ready to share specific examples of how you've handled complex situations or improved workplace experiences in your past roles.
✨Tip Number 4
Showcase your communication skills by practising how you would present information to a group. Since the role involves interacting with various teams and clients, being articulate and confident will set you apart from other candidates.
We think you need these skills to ace Workplace Coordinator - FTC - 12 months Mat Cover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front desk, concierge, or customer service roles. Emphasise any specific skills that align with the responsibilities of a Workplace Coordinator, such as communication and problem-solving abilities.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of CBRE's vision and how your background makes you a great fit for enhancing the workplace experience.
Highlight Relevant Experience: In your application, clearly outline your previous roles that relate to facilities management or customer service. Use specific examples to demonstrate how you've successfully managed similar responsibilities in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Workplace Coordinator.
How to prepare for a job interview at CBRE Local UK
✨Showcase Your Customer Service Skills
As a Workplace Coordinator, you'll be the first point of contact for visitors and employees. Be prepared to share examples of how you've provided excellent customer service in previous roles, especially in high-pressure situations.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. Discuss your experience with managing multiple tasks, such as event planning or desk booking, and how you prioritise effectively to ensure everything runs smoothly.
✨Highlight Your Communication Skills
Advanced communication is key in this position. Be ready to explain how you've successfully communicated with diverse groups, whether it's through presentations or day-to-day interactions, and how you adapt your style to suit different audiences.
✨Prepare for Problem-Solving Scenarios
The ability to solve problems is crucial. Think of specific examples where you've had to address unexpected issues, particularly in facilities management or customer service, and explain your thought process and the outcomes.
