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- Tasks: Lead operational strategies and tackle dynamic challenges in a fast-paced environment.
- Company: Join a global leader in integrated property solutions with a people-first culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Why this job: Make a real impact by driving operational excellence and innovative solutions.
- Qualifications: Experience in retail real estate or facilities management, with strong leadership skills.
- Other info: Dynamic role with opportunities for continuous improvement and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service.
Job Summary: Responsible for the planning, delivery and close out of key, reactive and operationally impacting Client tactical requests, ensuring compliance and reducing operation risk. Working in partnership with the Service Manager team, provide governance and strategic oversight, ensuring a coordinated control of Risk and Compliance.
Responsibilities:
- Provide operational capacity to react to unforeseen tactical operational issues, reducing risk and ensuring compliance (e.g. small / tactical operational projects such as 'mirrors', 'toilets', etc).
- Be the primary strategic and operational support point for the Business Unit Leader.
- Oversee operational activity in relation to key tactical operations requests across the contract.
- Oversee and fulfil all associated client reporting activities.
- Responsible for ensuring the team work to a transparent set of shared objectives.
- Provide subject matter advice and guidance to ensure the best delivery solution is delivered to the Client, including innovative and practical solutions.
- Lead annual programmes, such as procurement and asset verifications in conjunction with key SLT members.
- Drive continuous improvement through leading tactical project delivery reviews.
- Drive superior account performance to support the client business and contractual objectives.
- Develop short and long term objectives to enhance service delivery levels, measure, deliver and report against these.
- Ensure full contract compliance on operational, risk, and compliance matters.
- Measure the contract's performance against agreed targets and scorecard compliance.
- Lead by example in all supply partner relationships, ensuring all team members are managing and partnering with vendors professionally and efficiently, building best in class relationships.
- Support supply partner management by leading any Hypercare requirement and Value for Money reconciliations.
- Ensure CBRE's technology platform is optimised to support the client's operational needs and commercial value.
- In partnership with Service Managers and the wider Operational team, ensure all account Playbooks are evergreen and meeting the needs of the account.
Person Specification:
- The ability to work at pace, dynamically, whilst focusing on core deliverables, with regular re-prioritisation and an ability to deliver under pressure.
- Experience working in retail real estate or a facilities management company.
- Procurement / vendor management experience is required.
- Demonstrated experience in managing large teams and stakeholder groups.
- Experience in the areas of H&S and Energy Management an advantage.
- Experience in delivering large scale change programmes an advantage.
- Skills should include organisational development, people management, budget and resource development, and strategic planning.
- Ability to lead and support a dynamic leadership team.
Regional Operations Manager employer: CBRE Local UK
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at CBRE or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. At StudySmarter, we believe that showing you understand their mission can really set you apart from other candidates.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers—make them your own!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored for you.
We think you need these skills to ace Regional Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Regional Operations Manager role. Highlight your experience in operational management, compliance, and vendor management. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our mission at CBRE. Keep it engaging and relevant to the job description.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples of how you've improved operations or managed teams effectively. We love seeing quantifiable results that demonstrate your impact.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at CBRE Local UK
✨Know Your Stuff
Make sure you understand the ins and outs of operational management, especially in a facilities management context. Brush up on your knowledge about risk compliance and how to handle tactical operational issues. This will show that you're not just familiar with the role but also passionate about it.
✨Showcase Your Leadership Skills
Be ready to discuss your experience managing large teams and stakeholder groups. Prepare examples of how you've led projects or initiatives in the past, particularly those that required quick thinking and adaptability. This will demonstrate your ability to lead under pressure, which is crucial for this role.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific operational challenges. Think of scenarios related to procurement, vendor management, or compliance issues. Practising your responses will help you articulate your thought process clearly during the interview.
✨Align with Company Values
Research Global Workplace Solutions and understand their culture and values. Be prepared to discuss how your personal values align with theirs, especially regarding service delivery and client relationships. This will show that you're not just a fit for the role, but also for the company as a whole.
