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- Tasks: Manage office spaces and ensure a welcoming environment for all visitors.
- Company: Join CBRE, a global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy a dynamic workplace culture with opportunities for growth and development.
- Why this job: Be part of a team that enhances workplace experiences and supports a vibrant community.
- Qualifications: 1-2 years in customer service or hospitality roles; strong communication skills required.
- Other info: Located in Central London, this role offers a chance to collaborate with diverse teams.
The predicted salary is between 28800 - 43200 £ per year.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Reception / Workplace Coordinator to join the team located in Central London.
Role Summary:
- Ownership of office floors and the surrounding areas to ensure the best workplace experience is met each day.
- Greets employees and announces clients, applicants, and visitors. Conducts guest registration through badging software. Arranges escorts as needed. Issues visitor passes and validates parking.
- Maintains neat appearance reception area, conference rooms, café and other common areas. Requests building and housekeeping services as needed. Periodically inspects common area equipment to ensure good operating condition. Arranges equipment service as needed.
- Assists the Workplace Experience Team and CBRE community with general administrative support including all mail services, event management, desk booking, bike locker management, etc. Requests building and/or equipment services as needed.
- Assists with the CBRE community on-boarding process, including new employee orientation, training, equipment and software ordering - workflow assistance and welcoming procedures and first day orientation management.
- Collaborate with IT, Maintenance, Cleaning, Helpdesk teams to ensure that issues are proactively reported and addressed in line with procedures.
Experience Required:
- A minimum of 1 - 2 years related experience (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
- Advanced communication skills with the ability to effectively present information to an internal department and/or large groups of employees.
- Experience in facilities management and/or dealing with suppliers/contractors beneficial.
- Ability to solve problems and deal with a variety of options in complex situations.
Reception / Workplace Coordinator employer: CBRE Local UK
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception / Workplace Coordinator
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Reception / Workplace Coordinator. Understanding the nuances of managing office environments and guest interactions will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees in similar roles at CBRE or within the facilities management sector. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've successfully handled complex situations in previous roles. This will show your potential employer that you're capable of managing the challenges that come with the position.
✨Tip Number 4
Research CBRE's values and recent projects to align your conversation points during interviews. Showing that you understand their mission and how you can contribute will make a strong impression.
We think you need these skills to ace Reception / Workplace Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front desk, concierge, or customer service roles. Emphasise any specific skills related to facilities management and communication, as these are key for the Reception / Workplace Coordinator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of CBRE's vision and how your background aligns with their needs, particularly in creating a positive workplace experience.
Highlight Relevant Experience: In your application, clearly outline your previous roles that relate to the responsibilities listed in the job description. Use specific examples to demonstrate your problem-solving abilities and experience in managing office environments.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Reception / Workplace Coordinator role.
How to prepare for a job interview at CBRE Local UK
✨Showcase Your Customer Service Skills
As a Reception / Workplace Coordinator, you'll be the first point of contact for clients and visitors. Be prepared to share examples of how you've provided excellent customer service in previous roles, highlighting your ability to handle inquiries and resolve issues effectively.
✨Demonstrate Your Organisational Abilities
This role requires strong organisational skills. During the interview, discuss your experience with managing multiple tasks, such as coordinating events or handling administrative duties, and how you prioritise your workload to ensure everything runs smoothly.
✨Familiarise Yourself with Facilities Management
Having a basic understanding of facilities management will give you an edge. Research common practices and challenges in the field, and be ready to discuss how you would approach maintaining a welcoming and efficient workplace environment.
✨Prepare Questions About Team Collaboration
Collaboration with various teams is key in this role. Prepare thoughtful questions about how the Reception / Workplace Coordinator interacts with IT, Maintenance, and other departments, showing your interest in teamwork and proactive problem-solving.
