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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage financial reports for a large business unit.
- Company: Join CBRE, the global leader in real estate services with over 70,000 employees worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a team that values innovation and customer satisfaction in a global setting.
- Qualifications: A degree in Finance or relevant experience is preferred; strong Microsoft Office skills are essential.
- Other info: Full job description available upon application.
The predicted salary is between 28800 - 43200 £ per year.
Company Profile
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
CBRE is the global leader in real estate services and leverages the industry\’s most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Contract Support
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Contract Support to join the team located in Bristol.
Role Summary:
As a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
Respond to inquiries on financial reports for Accounts Receivable, Payable, and open POs Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximise customer and financial savings targets.
Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
Review processed invoices and ensure accurate cost centre coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
Deliver monthly reporting support on Contract and Business Unit Reviews.
Assist in ensuring compliance with Health & Safety requirements, including HSE reporting and promoting a safe work environment.
Full JD can be provided upon application.
Experience Required:
A degree/qualification in Finance or experience within a Finance based role preferred.
A comprehensive understanding of a range of processes, procedures, systems, and concepts within own job function is required.
Ability to evaluate and communicate unusual and/or complex content in a concise and logical way.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Organisational skills with an advanced inquisitive mindset.
Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups
Contract Support Associate employer: CBRE Local UK
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Associate
✨Tip Number 1
Familiarise yourself with CBRE's core values and mission. Understanding their vision as a leading global real estate service firm will help you align your responses during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Brush up on your financial reporting skills, especially in Accounts Receivable and Payable. Being able to discuss specific examples of how you've managed financial processes or improved efficiency will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully coordinated projects or managed multiple tasks simultaneously. This will highlight your ability to handle the demands of the Contract Support Associate role.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Office, particularly Excel. Be ready to discuss how you've used advanced functions or created reports in previous roles, as this is crucial for the position.
We think you need these skills to ace Contract Support Associate
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Contract Support Associate position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: Emphasise any previous experience in finance or administrative roles, particularly those that involved customer service or contract management. Use specific examples to demonstrate your capabilities in these areas.
Showcase Technical Skills: Make sure to mention your proficiency in Microsoft Office products, especially Excel, as this is crucial for the role. Provide examples of how you've used these tools effectively in past positions.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to work at CBRE and how you can contribute to their goals.
How to prepare for a job interview at CBRE Local UK
✨Showcase Your Financial Acumen
Since the role requires a strong understanding of financial processes, be prepared to discuss your experience with financial reports, invoicing, and cost management. Highlight any relevant qualifications or experiences that demonstrate your capability in this area.
✨Demonstrate Customer Service Skills
As a Contract Support Associate, exceptional customer service is key. Prepare examples of how you've successfully handled client inquiries or resolved issues in previous roles. This will show your ability to maintain client satisfaction.
✨Familiarise Yourself with Microsoft Office
In-depth knowledge of Microsoft Office products is essential for this position. Brush up on your Excel skills, especially in areas like formulas and data analysis, as you may be asked to demonstrate your proficiency during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and organisational skills. Think of scenarios where you've had to manage multiple tasks or resolve complex issues, and be ready to explain your thought process and outcomes.
