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For Companies At a Glance
- Tasks: Provide top-notch customer service and manage contract delivery for a large business unit.
- Company: Join CBRE, a global leader in real estate services, known for innovation and excellence.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values efficiency and problem-solving while making a real impact.
- Qualifications: High School Diploma or GED with 3-4 years of relevant experience; strong Microsoft Office skills required.
- Other info: Ideal for those who thrive in fast-paced environments and love tackling complex challenges.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Acting as the central coordination point for finance administration, document control and workflow management, you will ensure the contract runs smoothly day‑to‑day. You will manage purchase orders, invoices, compliance documentation and financial reporting, while supporting engineers and the wider operational team to ensure KPIs and PPMs remain fully on track.\\n \\n This role requires strong organisational skills, excellent attention to detail and the ability to work confidently with finance data, systems and engineers.\\n\\nRole Summary:\\n \\nAs a CBRE Contract Support Associate, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function.
They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.\\n\\nRaise, manage and process purchase orders and invoices for the account.\\nTrack KPIs, SLAs and PPM performance and liaise with Engineers to ensure tasks are completed on time.\\nMaintain accurate documentation, compliance records and contract files.\\nRespond to finance queries including Accounts Payable, Accounts Receivable and open PO reporting.\\nSupport monthly contract review packs, reporting and data consolidation.\\nCheck invoice accuracy including coding, margins and billing before submitting to clients.\\nCoordinate subcontractors and ensure all paperwork, inductions and compliance requirements are completed.\\nAssist operational teams with quotes, purchase orders and service delivery queries.\\nPromote a safe working environment and assist with Health & Safety reporting.\\nAct as a primary point of contact for client queries, providing excellent customer service.\\nExperience Required:\\n\\nExperience within a finance, administrative or contract support role (FM experience desirable).\\nStrong understanding of financial processes, invoicing and purchase order workflows.\\nExcellent IT skills, particularly Excel, Word and Outlook.\\nHighly organised with strong attention to detail and accuracy.\\nConfident communicator who can simplify and explain complex information.\\nStrong numerical ability, capable of calculating percentages, margins and mark‑ups.\\nProactive, reliable and able to work independently and as part of a wider team
Contract Support employer: CBRE Local UK
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support
✨Tip Number 1
Familiarise yourself with the specific contractual obligations and service delivery expectations outlined in the job description. Understanding these details will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your financial and operational systems knowledge. Since this role involves managing invoices and cost centre coding, being able to discuss relevant software or systems you've used in the past can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've improved processes or solved complex problems in previous roles. This will showcase your proactive approach and ability to contribute positively to the team, which is crucial for a Contract Support position.
✨Tip Number 4
Highlight your organisational skills and attention to detail in conversations. Given the nature of the role, being able to manage multiple tasks efficiently while ensuring compliance with Health & Safety requirements will be key to your success.
We think you need these skills to ace Contract Support
Some tips for your application 🫡
Understand the Job Role: Before applying, make sure to thoroughly read the job description for the Contract Support position. Understand the key responsibilities and required skills, so you can tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job requirements. Emphasise your customer service experience, administrative support skills, and any relevant financial or operational knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past work that demonstrate your ability to manage contracts, coordinate vendors, and deliver exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Contract Support role.
How to prepare for a job interview at CBRE Local UK
✨Understand the Contract Inside Out
Before the interview, make sure you thoroughly understand the scope of the contract related to the role. Be prepared to discuss how you would ensure that all work is carried out according to the contract requirements.
✨Showcase Your Customer Service Skills
Since the role involves responding to client inquiries and ensuring satisfaction, be ready to share examples of how you've provided exceptional customer service in previous roles. Highlight your ability to handle concerns effectively.
✨Demonstrate Financial Acumen
The position requires a good grasp of financial processes. Brush up on your knowledge of invoicing, cost centre coding, and financial reporting. Be prepared to discuss how you would manage these tasks efficiently.
✨Highlight Your Organisational Skills
With responsibilities like coordinating vendors and managing paperwork, strong organisational skills are crucial. Share specific examples of how you've successfully managed multiple tasks or projects simultaneously in the past.
