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- Tasks: Lead a team to deliver top-notch facilities management services and enhance operational performance.
- Company: Join CBRE, the global leader in real estate services with a collaborative culture.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in a key role while working with a diverse team.
- Qualifications: Experience in facilities management and strong communication skills required.
- Other info: Opportunity to innovate and develop strategic solutions in a global company.
The predicted salary is between 36000 - 60000 £ per year.
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
One of CBRE Global Workplace Solutions key divisions, Facilities Management, is seeking an Account Manager to take responsibility for a large private sector customer.
As an Account Manager, you will be responsible for delivery of FM to The Account, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times.
Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.
Role Summary:
- Responsible for the day to day running of both the hard and soft services, organising the site team and supply chain in order to meet contractual outputs and objectives.
- Maintain customer relations including progress meeting, site visits, and obtaining referrals.
- Managing & having accountability for the P&L and maintaining agreed profit margins.
- Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company.
- Assist in the preparation of standard operating procedures, emergency and contingency plans.
- Ensure the provision of healthy and safe working conditions and regularly review the H&S policy.
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender.
Experience Required:
- Interested candidates must possess quantifiable experience within a similar role.
- Facilities Management experience.
- Government or manufacturing environment would be desirable.
- A qualification in health & safety (NEBOSH, IOSH) is desirable.
- Strong commercial acumen is essential, and experience of managing a P&L is preferable.
- Excellent communication and management skills are essential.
Account Manager employer: CBRE Local UK
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching CBRE and its values. Understand their approach to Facilities Management and think of examples from your experience that showcase your skills in delivering 5 Star service. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. We recommend mentioning something specific from your conversation to show you were engaged and interested.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in facilities management and any relevant qualifications, like health & safety certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how you can contribute to our vision at CBRE. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you improve operational performance or manage a successful team? We want to know how you've made an impact in your previous roles!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at CBRE Local UK
✨Know Your Stuff
Before the interview, dive deep into CBRE's values and their approach to Facilities Management. Understand their commitment to innovation and how they deliver a 5 Star service. This will help you align your answers with what they’re looking for.
✨Showcase Your Experience
Be ready to discuss your quantifiable experience in similar roles. Prepare specific examples of how you've managed P&L, improved operational performance, or enhanced customer relations. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Ask Smart Questions
Prepare insightful questions that show your interest in the role and the company. Ask about their current challenges in Facilities Management or how they measure success in delivering services. This demonstrates your proactive mindset and strategic thinking.
✨Highlight Your Team Management Skills
Since the role involves managing a team, be prepared to discuss your leadership style and how you motivate and develop your team members. Share examples of how you've successfully led teams in the past, especially in high-pressure environments.
