At a Glance
- Tasks: Lead a team to deliver top-notch facilities management services for a major client.
- Company: Join CBRE Global Workplace Solutions, a leader in innovative facilities management.
- Benefits: Enjoy competitive pay, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a forward-thinking team that values innovation and excellence in service delivery.
- Qualifications: Experience in facilities management and strong commercial skills are essential.
- Other info: Ideal for those looking to make a significant impact in a thriving sector.
The predicted salary is between 43200 - 72000 £ per year.
One of CBRE Global Workplace Solutions key divisions, Facilities Management, is seeking an Account Director to take responsibility for a large private sector customer in North London. As a Facilities Management Account Director, you will be responsible for delivery of FM to The Account, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times. Constant innovation is key to our long-term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.
Role Summary:
- Responsible for the day to day running of both the hard and soft services, organising the site team and supply chain in order to meet contractual outputs and objectives
- Maintain customer relations including progress meeting, site visits, and obtaining referrals
- Managing & having accountability for the P&L and maintaining agreed profit margins
- Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company
- Assist in the preparation of standard operating procedures, emergency and contingency plans
- Ensure the provision of healthy and safe working conditions and regularly review the H&S policy
- Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender
Person Specifications:
- Interested candidates must possess quantifiable experience within a similar role.
- Facilities Management experience
- Government or manufacturing environment would be desirable
- A qualification in health & safety (NEBOSH, IOSH) is desirable
- Strong commercial acumen is essential, and experience of managing a P&L is preferable.
- Excellent communication and management skills are essential
Account Director employer: CBRE Local UK
Contact Detail:
CBRE Local UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director
✨Tip Number 1
Network with professionals in the Facilities Management sector. Attend industry events or join relevant online forums to connect with people who can provide insights and potentially refer you for the Account Director position.
✨Tip Number 2
Research CBRE Global Workplace Solutions thoroughly. Understand their values, recent projects, and innovations in Facilities Management. This knowledge will help you tailor your conversations during interviews and demonstrate your genuine interest in the company.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage P&L and improve operational performance. Be ready to discuss how you've successfully led teams and maintained customer relations in previous roles.
✨Tip Number 4
Stay updated on the latest trends and best practices in Facilities Management. Being knowledgeable about new service lines and product offerings can set you apart as a candidate who is ready to drive innovation within the role.
We think you need these skills to ace Account Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Facilities Management, particularly in roles similar to an Account Director. Emphasise your achievements in managing P&L and improving operational performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how you've delivered 5 Star service and improved customer relations in previous positions.
Highlight Relevant Qualifications: If you have qualifications in health & safety (like NEBOSH or IOSH), make sure to mention them prominently. This will demonstrate your commitment to maintaining safe working conditions.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with stakeholders and managed teams. Strong communication skills are essential for this role, so make sure to highlight them.
How to prepare for a job interview at CBRE Local UK
✨Showcase Your Facilities Management Experience
Make sure to highlight your previous experience in facilities management during the interview. Be prepared to discuss specific projects you've managed, particularly in private sector environments, and how you ensured high service delivery.
✨Demonstrate Strong Commercial Acumen
Since managing a P&L is crucial for this role, come equipped with examples of how you've successfully managed budgets in the past. Discuss any strategies you've implemented to improve profitability and operational performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in facilities management. Prepare scenarios where you've had to innovate or improve service delivery, and be ready to explain your thought process.
✨Emphasise Communication and Team Management Skills
As an Account Director, you'll need to manage a diverse team. Be ready to share examples of how you've effectively communicated with stakeholders and led teams to achieve objectives, ensuring everyone is aligned and motivated.