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- Tasks: Lead and manage multiple contracts, ensuring financial and operational goals are exceeded.
- Company: Join a dynamic team at Norland Managed Services, known for excellence in facilities management.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real impact by driving contract success and fostering team collaboration.
- Qualifications: Engineering qualification and managerial experience in technical services required.
- Other info: Opportunity for travel and professional growth in a fast-paced environment.
The predicted salary is between 60000 - 80000 £ per year.
The purpose of this role is to provide leadership, management, and development of multiple contracts, ensuring financial and operational commitments are met and exceeded.
Responsibilities
- Provide leadership, ensuring that contractual commitments are met and exceeded.
- Ensure that opportunities for the strategic development of the contract are exploited to deliver increased turnover and profitability.
- Ensure additional services and projects are added, and contracts are re-won on re-tender.
- Ensure business policies and processes are effectively communicated and implemented within the contract.
- Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process are effectively implemented across both Norland Managed Services and subcontractors' activities, and are regularly reviewed.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
- Ensure structures support peaks and troughs in workload and disaster recovery.
- Ensure contracts are staffed by fully competent teams, ensuring post holders are fully competent, and that effective succession planning arrangements are in place.
- Work with other Operational managers to ensure the collaborative development of the business, effective teamworking, and support to colleagues.
- Develop contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction, and contract growth, and ensure that these are met and exceeded.
- Ensure appropriate control systems to ensure statutory, policy, and contractual commitments are met.
- Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
- Promote and maintain the core Values of Norland Managed Services.
- Provide leadership and guidance, advice, coaching, and direct support, where required to deliver best practice selection, training, assessment, and recognition/reward.
- Deliver effective business communication through advice, review, leadership, and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting, and other publications, as appropriate.
- Support the sales process through solutions development, participation in presentations and consultation meetings, hosting visits, and support to mobilisation as required on new contracts.
- Provide a learning environment, and appropriate training and development planning.
- Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential.
Accountabilities
- Reporting to a CBRE Business Unit Leader.
- Accountability to the CBRE functional heads, as appropriate.
- Accountable day-to-day to the relevant client contacts.
- Line management responsibility for a contract team and indirectly for relevant sub-contractors.
- Financial responsibility for the delivery of Plan commitments for the contract.
Person Specifications
- An engineering qualification is essential, preferably HND or above.
- [Essential] Managerial experience at Contract/Account Manager or above within technical and/or hard services is essential.
- [Desirable] Delivery of wider facilities management services.
- The development and review of teams, appraisal, and the application of effective people management practice.
Aptitudes
- Excellent verbal and written communication skills.
Character
- Excellent motivational and influencing skills, with high levels of personal integrity.
- Has vision, and able to communicate this effectively.
- A role model for customer service excellence.
- Analytical and creative.
- Able to contribute effectively across all business activities.
- Incumbents must have a high level of energy, be self-starters, confident and stable in manner.
- Organised, able to prioritise and deliver within high pressure, business critical environments.
Circumstances
- Incumbents will be required to travel on occasions to support operational delivery and participate in training and business review.
- Some overnight stays may be needed.
Area General Manager in Reading employer: CBRE, Inc.
Contact Detail:
CBRE, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area General Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to potential colleagues or mentors. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re not just another candidate, but someone who truly fits into their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s your turn to shine in front of the hiring managers.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Area General Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Area General Manager role. Highlight your leadership experience and any relevant managerial roles you've held in technical or hard services. We want to see how you can meet and exceed those financial and operational commitments!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your vision for the contracts you'll manage and how you plan to ensure service excellence while maintaining client relationships. We love a good story!
Showcase Your Communication Skills: Since excellent verbal and written communication skills are essential, make sure your application reflects this. Use clear, concise language and structure your documents well. We appreciate a well-organised application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at CBRE, Inc.
✨Know Your Numbers
As an Area General Manager, you'll need to demonstrate your financial acumen. Brush up on key metrics related to revenue, profit margins, and cost reduction strategies. Be ready to discuss how you've successfully managed budgets in the past and how you plan to exceed financial commitments in this role.
✨Showcase Leadership Skills
This role requires strong leadership and team management. Prepare examples of how you've led teams to success, particularly in high-pressure environments. Think about times when you’ve motivated staff or implemented effective training programmes that resulted in improved performance.
✨Understand the Client's Needs
A big part of the job is maintaining relationships with key client contacts. Research the company and its clients thoroughly. Be prepared to discuss how you would ensure customer focus in operational activities and how you’ve built strong client relationships in previous roles.
✨Communicate Effectively
Excellent communication skills are a must for this position. Practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve effectively communicated business policies and processes in the past, and how you would ensure that all team members are aligned with the company's core values.