Assistant Facilities Manager in Newport

As a CBRE Assistant Facilities Manager, you will provide a comprehensive and flexible facilities management service to our client in Newport across all FM disciplines. You will support the Contract Manager in the day-to-day management of the site and contribute to the overall contract delivery. Role Summary:

• To provide a comprehensive and flexible service to our client in Newport across all FM disciplines.
• To assist the Contract Manager with the running of the Newport site and feeding into the overall contract as required.
• To maintain concise records of all CBRE managed services transactions and liaise daily with the Contract Manager and client representatives.
• Work closely with the client team and the CBRE team to ensure smooth delivery of all services and exceptional customer satisfaction.
• Support the Contract Support team with all financial activities relating to Newport, including receipting purchase orders.
• Provide remote and on-site management of maintenance activities at the Bristol site, with scheduled visits approximately once per month.
• Act as the key point of contact for the client and key stakeholders, dealing with all site-related enquiries and supporting overall contract strategy.
• Manage supply chain partners including cleaning, catering, mechanical and electrical services, front of house, and security.
• Schedule subcontractor visits for maintenance and reactive works and act as the key point of contact for project works.
• Maintain and update E-logbook records and all documentation on the CBRE shared drive.
• Ensure environmental paperwork is received and uploaded following remedial actions, including pressure leak tests and fuel repairs.
• Review and update compliance workbooks regularly and maintain remedial trackers following risk assessment visits including H&S, FRA, L8, LOLER, Radon, and FWT.
• Ensure compliance trackers for subcontractor maintenance visits are updated weekly.
• Prepare and issue weekly reports to the client.
• Prepare and issue monthly reports and ensure monthly meetings are held with the client.
• Liaise closely with on‑site teams regarding subcontractor activities and ensure RAMS and supporting documentation are in place before visits.
• Upload quotations to WebQuote relating to client requests, engineering overtime, and remedial works.
• Log observations on a monthly basis.
• Review work order reports weekly to ensure PPMs and reactive tasks are completed and signed off in a timely manner.
• Raise reactive jobs on IFM Hub on behalf of the engineering team and following maintenance visits.
• Manage remedial trackers and ensure all identified actions are completed.
• Conduct weekly audits on behalf of the client.
• Arrange engineering cover during periods of planned annual leave.
• Manage security services.
• Conduct weekly meetings to review ongoing and upcoming works.
• Complete monthly KPI reviews.
• Attend monthly meetings with the Corps Contract Manager.
• Manage cleaning services.
• Conduct monthly cleaning audits.
• Attend weekly meetings with the onsite cleaning manager.
• Attend monthly meetings with the Cleaning Contract Manager.
• Manage catering services and attend monthly meetings with the Catering Contract Manager.
• Review the client's first aider and fire warden lists monthly and provide feedback to the client.
• Manage and update fire evacuation plans, first aid kits, and spill kits.
• Prepare for and participate in CBRE internal AGM and QHSE audits.
• Prepare for and participate in client internal audits across sites within the region.
• Attend client weekly meetings regarding WebQuote approvals.
• Conduct daily site inspections to review signage, lighting, waste removal, and general site standards.
• Manage and support site orders as required.
• Coordinate any callouts required for site operations.
• Provide information to support internal and client reporting requirements.
• Support client events and room set‑ups.
• Provide first-line support for IT issues within meeting rooms. Experience within facilities management, contract support, or a similar operational environment.
• Strong stakeholder management and customer service skills.
• Experience managing subcontractors, compliance activities, and service delivery across multiple workstreams.
• Knowledge of health and safety compliance requirements and facilities management processes.
• Strong organisational skills and the ability to manage multiple priorities.
• Proficiency in Microsoft Office applications and facilities management systems.
• Ability to produce accurate reports and maintain detailed records.
• CBRE is the global leader in commercial real estate services and investment. We help our clients and communities realise their potential through industry-leading expertise, innovation, and integrated solutions.

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