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- Tasks: Design and deliver impactful training programmes focused on hospitality and user experience.
- Company: Leading global real estate firm based in Westminster.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Why this job: Drive a world-class service culture and make a real impact on user experience.
- Qualifications: Experience in training design and strong communication skills.
- Other info: Opportunity to foster engagement and promote a user-first mindset.
The predicted salary is between 28800 - 48000 £ per year.
A leading global real estate firm based in Westminster seeks a Training Specialist to drive a world-class service culture. This role involves designing and delivering impactful soft skills training programs focused on hospitality and user experience.
The ideal candidate will manage the entire training lifecycle and work closely with teams to foster engagement and a collaborative environment. Strong emphasis is placed on evaluating program effectiveness and promoting a user-first mindset in service delivery.
Experience & Culture Training Lead in City of Westminster employer: CBRE, Inc.
Contact Detail:
CBRE, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experience & Culture Training Lead in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the real estate and training sectors on LinkedIn. A friendly chat can open doors and give you insights into the company culture.
✨Tip Number 2
Prepare for your interviews by practising common questions related to training and user experience. We recommend using the STAR method to structure your answers – it’ll help you showcase your skills effectively!
✨Tip Number 3
Showcase your passion for hospitality and user experience during interviews. Share specific examples of how you've driven engagement and collaboration in past roles – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Experience & Culture Training Lead in City of Westminster
Some tips for your application 🫡
Show Your Passion for Training: When writing your application, let us see your enthusiasm for training and development. Share specific examples of how you've designed or delivered impactful training programs in the past, especially those that focus on hospitality and user experience.
Highlight Your Collaborative Spirit: We love teamwork! Make sure to mention any experiences where you’ve worked closely with different teams to foster engagement. This will show us that you can thrive in a collaborative environment, which is key for this role.
Focus on Evaluation and Improvement: Don’t forget to discuss how you evaluate the effectiveness of your training programs. We want to know how you measure success and what steps you take to continuously improve your offerings. This shows us you have a user-first mindset!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at CBRE, Inc.
✨Know Your Stuff
Make sure you understand the ins and outs of soft skills training, especially in hospitality and user experience. Brush up on the latest trends and best practices in training design and delivery, as this will show your passion and expertise during the interview.
✨Showcase Your Experience
Prepare to discuss specific examples from your past roles where you've successfully managed training programmes. Highlight how you evaluated their effectiveness and any feedback you received that demonstrates your impact on service culture.
✨Engagement is Key
Think about how you can foster engagement and collaboration within teams. Be ready to share strategies you've used to create a positive learning environment and how you encourage participation in training sessions.
✨User-First Mindset
Emphasise your commitment to a user-first approach in service delivery. Prepare to discuss how you would instil this mindset in others and the importance of evaluating training outcomes to ensure they align with user needs.
