Facilities Coordinator in Bletchley

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Coordinator to be based on our site in Milton Keynes. To effectively ensure the day-to-day delivery of planned and reactive maintenance tasks, this will include the supervision of specialist subcontractors and ensuring all CBRE and sub-contractor paperwork is up to date. Also ensuring that all Health and Safety procedures are followed as per the CBRE HSE guidelines.

Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you can chart your own course and realize your potential. We welcome all applicants.

• Maintain QHSE documentation and ensure availability in client CAFM systems (e.g., eLogbook) including Hazard Reports, training & competency records, and record keeping for CBRE ISO 9001/14001 and related Quality Management Systems.
• Actively identify and implement innovations across the contract to enhance performance and meet client expectations.
• Provide coordination and administrative support for delivery of Workplace Services, including coaching, onboarding, supported employment, and communications.
• Coordinate and support Engineering services (Hard FM), Document Services, Mailroom Services, Office Supply Management, Cleaning Services; assist with conference, meeting, and event management including room booking, coordination, and planning as needed.
• May facilitate client program coordination (e.g., Community Programs, Pet Programs, Parking/Commuting Program including local shuttle and bicycle program).
• Assist the Workplace Experience leadership team with general administrative tasks including invoice processing, travel arrangements, expense reporting, and related duties.
• Request building and/or equipment services as needed and provide administrative support for the Workplace Experience team (expense management, meeting coordination, equipment care, and supply management).
• Manage accuracy, production, quality and retention of program materials; may include administration of SharePoint sites or similar tools.
• Ensure client and company materials comply with brand guidelines.
• Utilise and maintain the integrity of databases and other digital tools used for service delivery; respond to customer requests and complaints regarding Workplace Experience services.
• Attend move meetings and coordinate all moves with client contacts; assist in the completion of the Office Business Continuity plan.
• Maintain relationships with vendors providing office services and goods; ensure all vendors have current proof of insurance and contractual documentation in place, per requirements.

• HS Diploma or GED required.
• A minimum of 1 - 2 years related experience (e.g., Front Desk, Concierge, Hospitality, Room Management, or Customer Service roles) is preferred.
• Ability to comprehend and interpret instructions, short correspondence, and memos; ask clarifying questions to ensure understanding.
• Ability to write routine reports and correspondence; ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
• Ability to effectively present information to an internal department and/or large groups of employees; comfortable meeting and engaging with new people; warm and engaging demeanor.
• Ability to assess circumstances, empathize and offer help.
• Basic knowledge of financial terms and principles; ability to calculate simple figures such as percentages.
• Ability to understand and carry out general instructions in standard situations; ability to solve problems in standard situations; basic analytical skills.