Data Centre Day Technician in Billingham

To assist the Data Centre Management Team in delivering a customer focussed, cost effective and efficient service. This includes carrying out planned preventative maintenance, reactive works to building infrastructure/plant and equipment in accordance with agreed service levels and to respond to and escalate site engineering emergencies. Undertake small installation works, project works, repairs to building fabric, and handyman duties in order to meet our contractual and legal obligations.

Responsibilities

• Ensure that routine maintenance is carried out to all building plant, equipment and systems to meet and exceed expectations and agreed service level agreements.
• Carry out fault diagnosis on mechanical and electrical equipment.
• Respond to Building Management System alarms, and effect emergency repairs as required.
• Issue and ensure appropriate controls within the Permit to Work systems.
• Ensure that ACOP's applicable to the maintenance industry are followed.
• Ensure that suitable spares are available to carry out maintenance of the above plant.
• Ensure that Method Statements and Risk Assessments are prepared and adhered to for all tasks carried out to ensure safe working practices.
• Ensure that engineering subcontractors are appropriately supervised, and comply with contractual commitments, and site operating processes.
• Develop a good working relationship with all members of CBRE staff and clients staff.
• Ensure the provision of a safe & healthy working environment, and ensure compliance with all company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
• Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is delivered and promoted at all times.
• Maintain professional and technical skills through a commitment to personal development and life-learning.
• Keep QHSE logbooks, shift hand-over and the client's reporting updated regularly and accurately.
• Have a flexible attitude to working overtime to cover other engineers holiday leave where required.
• Identify and report potential hazards.

Accountabilities

• Accountable to Contract Manager and Site Supervisor.
• The post holder does not have any directly reporting staff.
• This post carries no direct budgetary responsibility.
• Accountable for maintaining appropriate stocks of spares and consumables, and ensuring their secure storage and controlled issue.

Education

• A good basic education is essential, with good written and spoken English, Mathematics and IT skills.

Training

• Essential: Engineer must be formally trained in mechanical and electrical services maintenance. City & Guilds 236 parts 1 & 2 (or later) 18th Edition or equivalent qualification. Up to date skills on building management systems, ACOP's, fire and environmental control, building control, and health and safety.
• Desirable: Formal health and safety training IOSH, etc. Safe Operation of High Voltage Equipment (S4).

Experience

• Essential: Experience of critical environment facilities maintenance, but not limited to UPS systems, BMS operation, emergency standby generators, testing of electrical systems, dual fed systems. Comprehensive mechanical and electrical engineering experience, undertaking reactive and planned preventative maintenance. Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities.
• Desirable: Appointed HV/AP, with the ability to create switching schedules. Prior experience working in data centres.

Aptitudes

• Good verbal communication skills.
• Organised and with good written English skills.
• Good computer skills as there are a number of reports to be sent to CBRE personnel and the client, as well as logging PPMs, work reports and incidences on the client’s system.
• Demonstrate a good use of Excel, Word and Outlook.
• Ability to learn, and develop both technical knowledge, and understanding of local organisational systems and processes.

Character

• Committed to the delivery of excellent customer service.
• Calm manner, able to work under pressure.
• Able to make sound decisions when needed.

Circumstances

• Able to work 4 on 4 off shift pattern of 12 hour day and night shifts which will include weekend, Christmas and bank holiday working.
• Must be able to work alone as well as in a team.
• Comfortable interacting with client management and dealing with reasonable requests directly from the client.
• Must be able to pass mandatory security clearance.
• Physically fit and able to carry tools and components by hand up to 20kg.
• Able to ascend and descend vertical access equipment.
• Able to work at heights and on roofs.
• A team player, able to work with CBRE and clients staff of all levels.

Note: All details are provided for guidance only, and do not necessarily limit the responsibilities and Accountabilities of the job. Full details of employment terms are provided within offers of employment, The Employee Handbook, and appropriate policies within the Company. Some benefits may only be available after a qualifying period. This document does not constitute an offer of employment. Offers are only valid when provided in writing through the Human Resources Department.