Data Center Senior Technician in Bath

About CBRE Data Centre Solutions

CBRE Data Centre Solutions (DCS) delivers fully integrated real estate, facilities and technology solutions for data centre owners, occupiers and investors globally.

As a dedicated business line within CBRE, we support our clients throughout the entire data centre lifecycle, from development and construction through to operation, maintenance and modernisation.

Our people are at the heart of everything we do. We encourage new ways of working, promote innovation and live by our RISE values: Respect, Integrity, Service and Excellence.

The Role

We are looking for an experienced Data Centre Shift Manager to join our Data Centre Solutions team.

This position operates on a continental shift pattern, so candidates must be comfortable working a rotating shift schedule, including both day and night shifts.

In this role, you will lead the shift team and oversee the safe and efficient operation of critical facilities infrastructure within a Data Centre environment. You will be responsible for the operation, inspection and maintenance of associated assets while ensuring that all work is carried out in accordance with CBRE, client and QHSE standards.

You will also act as the first point of escalation during incidents, support the development of technicians and apprentices, and ensure effective communication and handover between shifts.

Key Responsibilities

• Lead the day-to-day activities of the Data Centre shift team.
• Operate M&E systems competently, including HV and LV electrical isolations and operations.
• Supervise and carry out planned and reactive maintenance activities.
• Ensure subcontractors work in accordance with approved SSOWs, SOPs, MOPs, PTWs and client change-control requirements.
• Monitor subcontractor performance, sign off completed worksheets and provide appropriate feedback.
• Act as the first point of escalation for site incidents and coordinate incident control activities.
• Produce accurate and detailed shift handover reports.
• Ensure work orders are completed accurately and spare-parts usage is appropriately tracked.
• Champion QHSE standards, including near-miss reporting, toolbox talks, PPE compliance and safe working practices.
• Lead mock-drill scenarios and support team training alongside the Technical Manager.
• Mentor technicians and apprentices and support their ongoing development.
• Manage shift-team matters including leave, overtime, one-to-one meetings and disciplinary matters where required.
• Support the Operations Manager with the effective allocation of shift resources according to operational requirements.
• Ensure contractor packs, permits and other required documentation are completed accurately and to the required standard.
• Plan electrical switching schedules in collaboration with operations and supervisory teams.
• Use the E-permitting system for out-of-hours activities where required.
• Attend weekly operational meetings with clients and CBRE leadership.
• Provide shift cover where required due to absence, training or operational requirements.
• Maintain a high standard of verbal and written communication across the site.
• Promote proactive QHSE reporting and appropriate escalation of issues.

Skills, Qualifications & Experience

To be successful in this role, you should have:

• Previous experience working within a Data Centre or other Critical Environment.
• Strong knowledge of critical facilities infrastructure and M&E systems.
• An HNC/HND in a relevant engineering discipline, an Electrical/Mechanical Apprenticeship, or an equivalent qualification.
• 18th Edition Wiring Regulations certification.
• HV & LV Authorised Person status/experience.
• Previous experience leading or supervising technical teams.
• Strong understanding of safe systems of work, permits and operational procedures within critical environments.
• Excellent communication skills and the ability to work effectively with technicians, contractors, clients and senior stakeholders.
• Ability to remain calm and make effective decisions in high-pressure situations.
• A high level of initiative, diligence and proactivity.
• Strong IT skills.
• A proactive approach to problem solving and service delivery.
• Flexibility and willingness to work a continental shift pattern, including both day and night shifts.
• Willingness to undertake off-site training, including overnight stays where required.

What We're Looking For

You will be a confident and composed leader who can make sound decisions in a critical operational environment.

You will be comfortable motivating and developing others while maintaining high standards of safety, compliance and service delivery.

You will continuously pursue high standards, embrace change, recognise opportunities for improvement and learn from experience. Most importantly, you will be able to remain calm and provide effective leadership when working under pressure.

Our Values

Our mission is to build a world-class business through exceptional service and exceptional people.

Respect
We act with consideration for others' ideas and share information openly to inspire trust and encourage collaboration.

Integrity
We are committed to doing the right thing and maintaining the highest professional standards.

Service
We approach our clients' challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities.

Excellence
We focus relentlessly on creating successful outcomes for our clients, employees and shareholders.

Join CBRE

This job description is intended to indicate the general nature and level of work performed in this position. It is not intended to be a comprehensive list of all duties, responsibilities or qualifications associated with the role.