Data Centre Duty Shift Manager in Slough

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Manager to join the team located in Slough. The successful candidate will be responsible for control and supervision of work tasks for planned and reactive maintenance. They will also be liaising with Engineering management and client personnel to ensure all maintenance work is carried out in accordance with site policies and procedures and within health and safety legislative requirements.

The candidate will be required to operate as an Authorised person ensuring all required safety paperwork is completed to a high standard whilst also ensuring alignment with company policies and safe system of work. Whilst on site the Shift Manager will be the focal point for the daily work effort and will be required to coordinate work efforts by the shift teams to ensure all works are carried out safely, to a high standard and within site specific time constraints.

Role Summary

• Ensure that routine maintenance is carried out to all building plant, equipment, and systems to meet and exceed expectations and agreed service level agreements.
• Respond to Building Management System alarms and effect emergency repairs as needed.
• Issue and ensure appropriate controls within the Permit to Work systems.
• Ensure required switching schedules, SOPs and EOPs are created and utilised in line with Company policies and SSOW.
• Ensure that Evaporative Cooling Systems and domestic water systems are maintained to comply with the requirements of the L8 standard.
• Ensure that suitable spares are available to carry out maintenance of the above plant.
• Ensure that comprehensive maintenance records are kept in the form of REALM task sheets.
• Ensure that Method Statements and Risk Assessments are prepared for all in house tasks carried out to ensure safe working practices are adhered to.
• Ensure that engineering subcontractors are appropriately supervised and comply with contractual commitments and site operating processes.
• Develop a good working relationship with all members of CBRE staff and clients’ staff.
• Ensure the provision of a safe & healthy working environment and ensure compliance with all Company policies and procedures, as well as client site policies, procedures and working arrangements, as required.
• Ensure a professional image of CBRE is presented to clients and visitors and ensure excellence in customer service is always delivered and promoted.
• Ensure that professional and technical skills are maintained through a commitment to personal development and life‑learning.
• Accountable for maintaining appropriate stocks of spares and consumables and ensuring their secure storage and controlled issue.
• Responsible for technical leadership of the shift teams.
• Ensuring work packs include required documentation including review of Subcontractor RAMS.
• Responsible for monitoring performance and development of other shift members, including setting objectives and periodic reviews.
• Ensure all engineers on their shift are up to date with required company training tasks as per CBRE digital training systems and processes.
• Ensure site specific training and mentoring of shift team is completed alongside the site technical support team.
• Strong Team Culture will be required.
• Responsible for Incident Management in the event of any unplanned incidents / faults on site.

Experience / Skillset Required

• Manual Handling Training would be an advantage.
• HV Authorisation.
• Current Wiring Regulations certificate.
• Level 3 NVQ in associated discipline.
• Emergency First Aid at Work Qualification.
• Experienced in real time incident / fault management in a business‑critical environment.
• Demonstrable experience in a similar role within a similar organisation.
• Sound understanding and experience of meeting health and safety obligations with regard to maintenance activities.
• Good verbal communication skills.
• Numerate & literate.
• Show diligence in safe working both for themselves and occupants of the premises.
• Self‑motivated, with a high level of personal integrity.
• Able to work well both in a team and alone.
• Organised, able to prioritise and deliver within high‑pressure environments.
• Courteous and presentable as the role is both front and back of house, with exposure to the client at all levels.
• Able to ascend and descend vertical access equipment.
• Incumbents must be flexible regarding working hours.
• PASMA & IPAF Preferred.
• Knowledge of multiple interlinked systems (Fire, PMS BMS).
• Takes Ownership & Accountability.

Equal Opportunities

We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.