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For Companies At a Glance
- Tasks: Support the Building Manager and ensure smooth facilities operations in a vibrant office environment.
- Company: Join a dynamic team in the heart of Stockport Town Centre.
- Benefits: Gain valuable experience, develop skills, and enjoy a collaborative work culture.
- Why this job: Be an essential part of a team that enhances workplace experiences for clients and colleagues.
- Qualifications: Strong communication skills and a willingness to learn about facilities management.
- Other info: Opportunity for career growth and involvement in exciting placemaking activities.
The predicted salary is between 30000 - 42000 £ per year.
Role Purpose
Provide professional support to the Building Manager. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action.
Role Specific Particulars
The site is a commercial office located in the heart of Stockport Town Centre. The successful candidate will be part of a large site team and will be an essential asset to the property, colleagues, clients and occupiers.
Key Responsibilities
- To monitor all activities relating to the site, reporting and taking action as appropriate.
- To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
- To conduct meter readings within all required buildings.
- To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
- To research questions and solutions using available information resources, advising the Building Manager the appropriate actions.
- To identify and elevate situations requiring urgent attention.
- To route issues and requests to the correct resource, track progress and document resolutions.
- To liaise with tenants and deal with any operational queries they might have.
- To work in conjunction with the Building Manager ensuring a PPM and repair programme is in place.
- To manage work programmes on site in conjunction with the Building Manager, acting as the liaison point for all parties involved.
- To manage the P2P (Purchase to Pay) system and respond to any related queries or requests as appropriate.
- To integrate financial data (such as quotations and purchase orders) with the specific maintenance tasks.
- To prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
- To actively take part in the organisation and delivery of placemaking activities.
- Any other duties as directed by your Line Manager.
Person Specification / Requirements
- Understand how the industry and stakeholders function, and the range of services available to clients.
- Constantly updating knowledge of legislation relating to property management.
- Develop an understanding of how to build and maintain client, supplier and customer relationships.
- Understanding of key issues to be noted on property inspections.
- Understand and use industry/specific IT applications.
- Understand the principles of service charges.
- Understand the principles of contract law.
- Understand how property is constructed and how plant works; working knowledge of fundamental building operations, relevant hard and soft services knowledge.
- Know and be able to apply legislation and policies relating to Health and Safety.
- Know and be able to apply legislation and policies relating to Environmental protection.
- Understand insurance relating to buildings and the FSA regulations.
- Understand and apply all procedures relating to work activities.
- Contributes to team business plan/strategy.
- Able to plan and manage own workload.
- Able to work as part of a team, supporting colleagues.
- Able to use IT software such as Word, Excel, and databases.
- Oriented towards providing excellence in customer services.
- Can demonstrate adaptability and attention to detail, with strong problem analysis and problem-solving skills.
- Willing to learn and expand the processes of the helpdesk function as the role progresses.
- Be able to communicate effectively verbally and in writing.
Facilities Coordinator - Stockport in Manchester employer: CBRE Group, Inc.
Contact Detail:
CBRE Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Coordinator - Stockport in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management industry, especially those working in Stockport. Attend local events or join online forums to connect with potential employers and get insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their approach to facilities management and think about how your skills can contribute to their success. We want you to shine, so practice common interview questions and have examples ready!
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss how you've tackled challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to handle facilities-related issues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your application in and let’s get you that Facilities Coordinator role!
We think you need these skills to ace Facilities Coordinator - Stockport in Manchester
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for facilities management shine through! We want to see that you’re excited about the role and how you can contribute to our team in Stockport.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience and skills that match what we’re looking for, especially in customer service and problem-solving. It’ll make you stand out!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the important bits!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CBRE Group, Inc.
✨Know Your Stuff
Make sure you brush up on facilities management basics and the specific responsibilities of a Facilities Coordinator. Familiarise yourself with the Meridian system and any relevant health and safety legislation, as these are crucial for the role.
✨Show Off Your Customer Service Skills
Since this role involves liaising with tenants and addressing their queries, be prepared to share examples of how you've successfully handled customer service situations in the past. Highlight your problem-solving skills and adaptability.
✨Demonstrate Team Spirit
This position is all about collaboration. Be ready to discuss how you’ve worked effectively within a team before. Mention any experiences where you supported colleagues or contributed to a team project, as this will show you’re a great fit for their site team.
✨Ask Smart Questions
Prepare thoughtful questions about the company’s operations, the team dynamics, or ongoing projects. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
