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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch post room and workplace support services.
- Company: Join CBRE, a global leader in commercial real estate services.
- Benefits: Enjoy career development, a supportive culture, and the chance to make an impact.
- Why this job: Be at the forefront of enhancing workplace experiences for clients.
- Qualifications: Experience in facilities or post room services and strong leadership skills.
- Other info: Dynamic role with opportunities for growth and a positive team environment.
The predicted salary is between 30000 - 40000 £ per year.
Location: Leicester
Company: CBRE Global Workplace Solutions
About CBRE
CBRE is the global leader in commercial real estate services, operating in over 48 countries with more than 70,000 employees worldwide. Our vision is to be the most trusted, vertically integrated real estate services partner, delivering exceptional workplace experiences for our clients.
CBRE Global Workplace Solutions (GWS) provides integrated facilities and corporate real estate management solutions for some of the world’s leading organisations.
The Role
We are looking for a Facilities Team Leader to join our team in Leicester. This is a hands‑on role where you’ll be responsible for the effective delivery of post room and workplace support services, while supervising and supporting a small on‑site team. You’ll play a key part in ensuring a high‑quality, customer‑focused workplace experience, maintaining operational standards, and supporting the wider facilities function.
Key Responsibilities
- Oversee the day‑to‑day operations of the post room, ensuring accurate and timely distribution and dispatch of post and courier items
- Supervise and support post room team members, allocating tasks and monitoring performance
- Act as the first point of contact for post room operational issues, resolving or escalating as appropriate
- Deliver excellent customer service, responding to enquiries professionally and efficiently
- Maintain accurate records and reporting for incoming and outgoing mail
- Manage relationships with courier and delivery providers to ensure service levels are met
- Support the Facilities Manager with daily building operations and general facilities services
- Conduct regular floor walks and inspections to ensure a safe, clean, and well‑maintained workplace
- Log, track, and follow up on maintenance issues with relevant teams
- Support office moves, meeting room setups, and general workplace services
- Ensure compliance with health & safety, security, and company standards
- Identify opportunities to improve processes and service delivery
- Provide guidance, training, and onboarding support to team members
- Promote a positive team culture with high levels of accountability and performance
About You
- Proven experience in facilities, post room, or workplace services within a corporate office environment
- Experience supervising or leading a small team
- Strong communication and interpersonal skills, with the ability to build effective working relationships
- Confident prioritising tasks and managing day‑to‑day operations
- Competent in Microsoft Office (Word, Excel, Outlook)
- Customer‑focused with a proactive and professional approach
Why Join CBRE?
- Work for a global market leader with strong career development opportunities
- Be part of a supportive and collaborative workplace culture
- Opportunity to make a real impact on workplace experience and service delivery
Facilities/Post Room Team Leader in Leicester employer: CBRE Group, Inc.
Contact Detail:
CBRE Group, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities/Post Room Team Leader in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities and workplace services sector. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching CBRE and understanding their values. We want to see how you can contribute to our mission of delivering exceptional workplace experiences. Tailor your responses to show how your skills align with our goals.
✨Tip Number 3
Showcase your leadership skills during the interview. Talk about your experience supervising teams and how you’ve improved processes in previous roles. We love candidates who can demonstrate a proactive approach to team management!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at CBRE.
We think you need these skills to ace Facilities/Post Room Team Leader in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your facilities management experience and any leadership roles you've had. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Facilities Team Leader role. Share specific examples of how you've delivered excellent customer service or improved processes in previous jobs. We love a good story!
Show Off Your Communication Skills: Since this role involves supervising a team and liaising with various stakeholders, make sure your written application showcases your strong communication skills. Keep it clear, concise, and professional – we appreciate a well-structured application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a great addition to our team!
How to prepare for a job interview at CBRE Group, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the role of a Facilities Team Leader inside out. Familiarise yourself with CBRE's operations, especially in post room and workplace services. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves supervising a small team, be ready to discuss your leadership style. Prepare examples of how you've successfully managed a team in the past, resolved conflicts, or improved processes. This will demonstrate your capability to lead effectively.
✨Customer Service is Key
CBRE values excellent customer service, so think of specific instances where you've gone above and beyond for clients or colleagues. Be prepared to share these stories during the interview to highlight your customer-focused approach.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, operational challenges, or opportunities for improvement within the post room. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.