CBRE Group, Inc. in Leeds is seeking a Lead Helpdesk to manage a small team of Advisors, ensuring calls are processed accurately and promptly in line with defined processes.
You will oversee schedules, training, and performance to deliver consistent customer service. You will drive continuous improvements, coach and mentor staff, and maintain strong relationships with customers and suppliers while ensuring CBRE policies and safety standards are followed, adapting to changing priorities in a
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Helpdesk Lead — Team Coaching & Process Improvement in Leeds employer: CBRE Group, Inc.
CBRE Group, Inc. is an exceptional employer that fosters a collaborative and innovative work culture in Greater London. With a strong emphasis on employee growth, you will have access to mentorship opportunities and professional development while working alongside a dedicated team committed to delivering high-quality service. The company also prioritises cost efficiency and compliance, ensuring that your contributions directly impact the success of our operations and client satisfaction.
