CBRE Group, Inc. in Leeds seeks a customer-service oriented professional to respond to inquiries about facilities products and services and to resolve complaints.
You will handle service requests by phone, chat, email and online channels, dispatch work orders to vendors, update CMMS and databases, and generate reports to monitor performance.
Training of new hires and additional duties may be assigned as needed.
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Facilities Helpdesk & CMMS Specialist in Leeds employer: CBRE Group, Inc.
CBRE Group, Inc. is an exceptional employer that fosters a collaborative and innovative work culture in Greater London. With a strong emphasis on employee growth, you will have access to mentorship opportunities and professional development while working alongside a dedicated team committed to delivering high-quality service. The company also prioritises cost efficiency and compliance, ensuring that your contributions directly impact the success of our operations and client satisfaction.
