IT/Data-Infrastructure Engineer

Company Profile CBRE’s Global Workplace Solutions delivers end-to-end facilities management, engineering services, project management, and workplace support. Our teams combine technical expertise with a commitment to service excellence, innovation, and compliance. Through our engineering talent, digital tools, and focus on ESG and sustainability, CBRE helps clients reduce risk, drive performance, and enhance the workplace experience for their people.

Role Summary The primary focus of this role is to take full ownership and accountability for the operational requirements of communication rooms across occupied office environments. This includes ensuring that all data cabling, racks, PDUs, and supporting infrastructure are installed, maintained, tested, and managed in accordance with current standards, legislation, and client requirements. The role also requires overseeing the client’s appointed external contractor to ensure all planned preventive maintenance (PPM) for M&E systems is completed in line with agreed schedules. This position requires travel between Paddington, Reading, and Basingstoke, with occasional travel to Europe as needed.

Key Responsibilities

• Structured Cabling Install, terminate, label, test, and fault‑find structured data cabling (copper and fibre) in occupied office environments. Run cabling from patch panels to: Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs), End‑user outlets and meeting room locations. Carry out certification testing using industry‑standard testing equipment and ensure results are accurately recorded. Ensure all cabling installations meet recognised industry standards and internal requirements. Maintain accurate cabling records, labelling, and as‑built documentation.
• Communications Rooms (IDF / MDF) Ownership Act as the responsible person for all communications rooms within the building(s). Ensure all comms rooms are: Secure, clean, and well organised; Maintained in accordance with current standards and legislation; Free from unauthorised equipment, materials, or cabling. Maintain data racks, containment systems, PDUs, and all passive infrastructure supporting the racks. Monitor environmental conditions and, where required, escalate issues to engineering teams.
• Interface with Corporate IT (CIT) Act as the primary point of contact for CIT for any proposed changes or additions to data racks. Review and coordinate all new equipment installations before works commence. Provide safe access and suitable infrastructure for CIT activities, without assuming responsibility for active IT equipment.
• Moves, Adds and Changes (MACs) Support small office moves, desk reconfigurations, and layout changes to ensure users have the correct connectivity. Coordinate activities with workplace, facilities, and IT teams to minimise disruption.
• Contractor Management Coordinate and oversee client‑appointed subcontractors completing: Larger cabling installations, Project works, Office moves and reconfigurations. Monitor quality of workmanship and ensure compliance with agreed standards, design specification, and site procedures. Escalate non‑compliance or performance issues where required.
• Planned Preventive Maintenance (PPM) Oversee completion of all PPM activities related to M&E systems supporting communications, rooms, data cabling infrastructure, and cleaning of communications rooms by the appropriate internal teams or contractors. Track completion, documentation, and follow‑up actions. Complete routine visual checks of communication rooms.
• Health, Safety & Compliance Ensure all works are carried out in line with health, safety, and site procedures. Promote best practice in cable management, housekeeping, and risk reduction within communications spaces. Maintain a strong understanding of H&S obligations.
• General Manage the end‑to‑end process for change requests relating to equipment in communication rooms, ensuring compliance with standard operating procedures and the change control calendar. Uphold robust access‑control processes for all communication rooms. Stay informed about industry trends and emerging technologies. Undertake additional tasks as directed by senior management. Promote and uphold the core values of CBRE.

Qualifications

• City & Guilds 3668 Level 3 Certificate in Communications Cabling, or demonstrable equivalent experience.
• Eligible to hold an ECS Network Infrastructure Installer Level 3 card (Copper, Fibre, or both).
• Proven hands‑on experience installing, terminating, testing, and fault‑finding structured cabling in occupied office environments.

Desirable

• BICSI certification (Installer or Technician level).
• Manufacturer or cable tester certification (e.g. Fluke).
• Bachelor’s degree in Computer Science, Information Technology, or related field.

Skills & Experience

• Experience working in enterprise communications rooms.
• Strong organisational skills and attention to detail.
• Ability to work independently and take ownership of assigned areas.
• Experience coordinating third‑party contractors.
• Clear communication skills and a professional approach when working with internal teams and clients.
• Excellent PC‑based skills, with experience in Word/Excel and Outlook.
• Proven ability to manage multiple projects simultaneously.

Aptitudes

• Excellent verbal and written communication skills.
• Strong problem‑solving skills.
• Self‑motivated and systematic.
• High attention to detail, accuracy and analytical skills.
• Strong documentation control.
• Ability to work independently and manage time effectively.
• Commitment to continuous improvement.

Character

• Reliable and committed.
• Smart appearance.
• Be flexible to work outside of core office hours from time to time.