At a Glance
- Tasks: Ensure our sites run smoothly and safely while providing top-notch customer service.
- Company: Join a dynamic team focused on facilities management and customer satisfaction.
- Benefits: Gain hands-on experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity to learn and grow in a fast-paced, collaborative setting.
- Why this job: Be the go-to person for facilities issues and make a real difference every day.
- Qualifications: Customer service skills and a proactive attitude are essential; maintenance experience is a plus.
The predicted salary is between 31500 - 38500 £ per year.
Facilities Management Operative
About the Role
As a Facilities Management Operative, you will play a key role in ensuring our occupied sites operate efficiently and safely while delivering an excellent customer experience.
You will be the first point of contact for many facilities-related issues, working closely with employees, contractors, and the wider facilities team to maintain a high standard across the site.
This is a varied, hands‑on role that requires a proactive approach, strong customer service skills, and pride in maintaining a safe and welcoming workplace.
Key Responsibilities
- Facilities & Customer Support
- Manage all incoming and outgoing site post.
- Conduct contractor and visitor inductions and maintain accurate records.
- Act as a key contact for facilities-related issues, ensuring queries are resolved efficiently.
- Liaise with contractors and the wider facilities team to ensure reactive maintenance tasks are completed.
- Represent the Facilities Management function on‑site and deliver exceptional customer service.
- Escalate building or service concerns to the client and management teams when required.
- Carry out routine site inspections, identifying and reporting faults or issues.
- General Building Maintenance
- Basic cleaning of kitchen and washroom areas, including replenishing consumables and emptying bins.
• Carry out minor repairs and maintenance tasks, including
- Tightening or replacing door handles, catches, and toilet seats.
- Adjusting monitor arms and furniture fittings.
- Minor fabric and building repairs.
- Basic Electrical Tasks
- Replace desktop fuses and lamps.
- Check power supplies from sockets to workstations.
- Inspect and reset distribution board breakers where appropriate.
- Basic Plumbing Tasks
- Isolate water supplies when required.
- Unblock toilets, sinks, and urinals.
- Tighten waste fittings.
- Descale water boilers and related equipment.
- Additional Duties
- Make simple HVAC adjustments.
- Assist with routine fire alarm testing.
- Complete and update tasks logged through the CAFM system.
- Undertake any other reasonable duties within the scope of the role.
About You
We're looking for someone who
- Takes pride in delivering excellent customer service.
- Has a proactive, can‑do attitude and strong problem‑solving skills.
- Is confident working independently and managing multiple tasks.
- Maintains a professional manner and smart appearance at all times.
- Works safely and responsibly within their level of competence.
- Has experience in facilities, maintenance, building services, or a similar environment (preferred).
- What You'll Bring
- Strong communication and interpersonal skills.
- Basic maintenance knowledge across building fabric, plumbing, and electrical systems.
- Good attention to detail and organisational skills.
- A positive, flexible, and team‑oriented approach.
- #J-18808-Ljbffr
Maintenance Operative in Ipswich employer: CBRE Group, Inc.
CBRE Group, Inc. is an exceptional employer that fosters a collaborative and innovative work culture in Greater London. With a strong emphasis on employee growth, you will have access to mentorship opportunities and professional development while working alongside a dedicated team committed to delivering high-quality service. The company also prioritises cost efficiency and compliance, ensuring that your contributions directly impact the success of our operations and client satisfaction.
