Imperial - Water Supervisor

Role Purpose

The Water Services Supervisor is accountable for the overall management, governance, and performance of all water safety, water hygiene, and water compliance activities across a single hospital estate.

Working with a high degree of autonomy, the postholder will take ownership of the site's water management programme, ensuring all statutory, regulatory, contractual, and operational requirements are implemented, monitored, and maintained to the highest standards.

Key Responsibilities

• Leadership, Management & Governance
• Lead, supervise, and develop a team of Water Technicians to deliver safe, compliant, and effective water services across the estate.

• Manage all aspects of people leadership, including

• Performance management
• Coaching and mentoring
• Training and development
• Succession planning
• Recruitment activities
• Disciplinary matters, where required
• Act as the Site Authorised Person (SAP) for water safety, hygiene, and compliance matters.
• Provide technical leadership and expert guidance to operational teams and specialist contractors.
• Contribute as a key member of the site leadership team, ensuring water safety risks and compliance performance are effectively managed and reported.
• Promote a culture of accountability, ownership, and continuous improvement.

• Build and maintain strong relationships with

• Client Authorising Engineers (Water)
• Authorised Persons (APs)
• Responsible Persons (RPs)
• Internal teams and external stakeholders
• Support a collaborative "One Team" approach to service delivery.
• Compliance, Assurance & Water Safety
• Ensure compliance with all applicable legislation, guidance, and industry standards, including:
• ACOP L8
• Trust-specific water safety requirements
• Maintain and review the Water Safety Plan, Written Schemes of Control, and all associated compliance documentation.

• Develop, implement, and improve

• Water hygiene risk assessments
• Control measures
• Planned Preventive Maintenance (PPM) programmes
• Ensure statutory inspections, monitoring activities, water sampling programmes, and compliance tasks are completed on time and to the required standard.
• Conduct audits, inspections, and compliance assurance reviews.
• Report findings, trends, risks, and improvement opportunities to senior management.

• Lead investigations into

• Compliance failures
• Non-conformances
• Water-related incidents
• Implement effective corrective and preventative actions following investigations.
• Prepare and present compliance reports, performance updates, and technical recommendations to:
• Water Safety Groups
• Governance forums
• Senior stakeholders
• Operational Management & Service Delivery
• Manage the day-to-day delivery of water hygiene services across the estate.
• Ensure all services are delivered safely, efficiently, and in line with contractual and regulatory requirements.
• Provide technical advice and support to operational and maintenance teams.
• Ensure water management procedures and control measures are consistently applied across the site.
• Collaborate with project and engineering teams to ensure compliance during:
• Design and planning
• Project delivery
• Commissioning and validation
• Final handover
• Prioritise, coordinate, and monitor planned and reactive water hygiene activities to meet agreed service levels.

• Maintain oversight of

• Compliance records
• Digital management systems
• Site logbooks
• Risk registers
• Performance reporting data
• Ensure records remain accurate, complete, and audit-ready.

• Manage specialist contractors and monitor performance against

• Technical standards
• Contractual obligations
• Compliance requirements
• Drive continuous improvement where performance falls below expectations.
• Lead responses to water-related incidents, outbreaks, and emergency situations.
• Implement mitigation measures and coordinate safe restoration of services.
• Develop, maintain, and periodically test contingency and emergency response plans relating to water safety risks.

Qualifications & Experience

• City & Guilds Level 3 qualification in Mechanical Engineering, Plumbing, Water Treatment, or an equivalent discipline (preferred).
• Legionella Awareness Training.
• HTM 04-01 Responsible Person (RP) qualification or willingness to obtain.

• Strong working knowledge of

• ACOP L8
• Water hygiene legislation and best practice

Experience using digital water hygiene management systems such as

• e Logbooks
• Zeta Safe
• Proven ability to conduct water hygiene risk assessments and implement effective control measures.
• Experience working within healthcare environments or managing complex water systems is highly desirable.

Person Specification

• Technical Expertise
• Comprehensive knowledge of water treatment, water hygiene, and compliance management within large-scale or critical environments.
• Leadership
• Proven ability to lead, motivate, and develop teams while driving high performance and accountability.
• Problem Solving
• Strong analytical skills with the ability to identify, investigate, and resolve water hygiene and compliance issues effectively.
• Communication
• Excellent verbal and written communication skills.
• Able to engage confidently with stakeholders at all organisational levels.
• Collaboration
• Works effectively with engineers, contractors, compliance teams, and client representatives to achieve shared objectives.
• Attention to Detail
• Maintains accurate records and ensures compliance documentation is complete, up to date, and audit-ready.
• Flexibility
• Willingness to travel between sites and provide support across the wider operation when required.
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